Receive and Provide Feedback Effectively

WatSEE-aligned Actions

  • If providing feedback to students:
    • Use an accessible format,
    • Be clear and focussed,
    • Indicate what was good, what could be improved, and how to improve,
    • Use an example to illustrate,
    • Be realistic by restricting feedback to what the student can control,
    • Be timely to maximize learning impact and, if applicable, allow student agency regarding course enrolment,
    • Create opportunities for reflection by the student
  • If receiving feedback from students:
    • Listen to feedback without interruption
    • Be attentive, open, and avoid conveying disinterest or defensiveness via body language and tone of voice
    • Ensure you understand the feedback to minimize misunderstandings (ask clarifying questions, as needed)
    • Reflect on what to do
    • Follow up (e.g., implement suggestion, discuss further)

Resources