On Wednesday, July 24 at 10:00 a.m., users already using two-factor authentication (2FA) for their email accounts will also receive 2FA prompts when logging in to Quest and LEARN. Protect your accounts with 2FA and learn more about it here: https://uwaterloo.ca/2fa.

Help

Quest is available 24 hours a day, 7 days a week (except for 7:00 a.m. to 8:00 a.m. on Wednesdays), and may occasionally be subject to unexpected system outages. If this happens, rest assured we are working to make Quest available again as quickly as possible.

Need help with Quest?

Staff in The Centre are here to assist you during their regular business hours (except for University holidays). See The Centre's hours and contact information.

Undergraduate students (future and current)

Review our Quest instructions for undergraduate students.

Graduate (Master’s, PhD) students (future and current)

Review our Quest instructions for graduate students.

Faculty and staff

Visit IST Services for problems with browsers, passwords, access, or software applications.

Resources for Quest users

Check out these links for tips on using Quest: