Students should check in with The Centre on the first floor.
Student Inquiries
The Centre is a student service unit built to enrich the student experience with a student-focused approach to services.
The Centre combines the front-line services of Graduate Studies and Postdoctoral Affairs (GSPA), Student Financial Services (SFS), the Registrar’s Office (RO), including Student Awards & Financial Aid (SAFA), and WatCard. Some services of other units, such as Student Success Office (SSO), and Service Canada have also been incorporated.
Mark Allinson
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Heather Ansell
Akua Asare-Anim
Karuna Ausman
Brian Bailey
Anuja Bajaj
Jody Berringer
Tatum Bizony
Linda Bloos
Portfolio: Faculty of Environment & Faculty of Arts.
All ARTS inquiries go to records.arts@uwaterloo.ca, ext. 43163; all ENV inquiries go to records.env@uwaterloo.ca, ext. 43163.
Cristina Boboc
Jenna Boss
Portfolio: Faculty of Arts and Environment
All ARTS inquiries go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Liam Brintnell
Laura Pampano
Mat Brown
Portfolio: School of Accounting and Finance (AFM) and Faculty of Arts including PT Studies.
All ARTS inquires go to arts.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca
Amy Brown
Alex Burnett
Natalia Cadilha
Lindsay Campbell
Dorothy Chapman
Diane Chiasson
Soraya Cieplicki
Jennifer Coghlin
Alexis Condotta
Jennifer Crane
Tyler Currie
Alexandre DeGagne
Brenda Denomme
Responsibilities:
- International experience awards
- President’s Upper-Year Awards
- Non-faculty specific undergraduate merit-based awards
- Athletic excellence awards
- Schulich Leaders Scholarship program
- Award reporting
- Award budgets
- Award publication updates
Hannah Ellingham
Amy Ernest
Portfolio: Faculties of Engineering, Arts and Environment
All ENG inquires go to engineering.admission@uwaterloo.ca
All ARTS inquires go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Annette Ertel
Responsibilities include:
-
Creates the graduate and undergraduate schedule of classes.
-
Trains and supports the departmental scheduling representatives.
-
Books Registrar-managed rooms for academic events (midterms, extra class time, etc.).
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Is a resource and support member of the Provost's Advisory Committee on Timetabling (PACT).
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Co-ordinates the printing of scheduled and administered final examinations.
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Books the Registrar-managed rooms for graduate final exams.
Aarik Vander Eyken
Angelo Fegaras
Melissa Fehrenbach
Portfolio: Faculty of Engineering & Faculty of Mathematics.
All ENG inquiries go to records.eng@uwaterloo.ca, ext. 43515; all MATH inquiries go to records.math@uwaterloo.ca, ext. 43515.
Lindsay Fisk
Holly Forsyth
Lorena Foster
Chantel Franklin
Elysia Gallinaro
Shelley Gascho (on leave)
Portfolio: Faculty of Arts & Faculty of Environment.
All ARTS inquiries go to records.arts@uwaterloo.ca, ext. 43163; all ENV inquiries go to records.env@uwaterloo.ca, ext. 43163.
Taha Gilani
Michelle Gilbert
Responsibilities:
- UG scholarships for Faculties of Arts, Mathematics and Science
- Faculty-specific award reporting
- Faculty-specific award budgets
- Faculty-specific award inquiries
Kathy Giles
Portfolio: Faculty of Arts & Faculty of Environment.
All ARTS inquiries go to records.arts@uwaterloo.ca, ext. 43163; all ENV inquiries go to records.env@uwaterloo.ca, ext. 43163.
Laura Gordon
Andrea Graystone
Kelly Greatrex
Maria Sandoval
Rita Hadaya
Portfolio: Faculty of Health & Faculty of Science.
All HLTH inquiries go to records.ahs@uwaterloo.ca, ext. 43615; all SCI inquiries go to records.sci@uwaterloo.ca, ext. 43615.
Vanessa Hall
Portfolio: Faculty of Arts & Faculty of Environment.
All ARTS inquiries go to records.arts@uwaterloo.ca, ext. 43163; all ENV inquiries go to records.env@uwaterloo.ca, ext. 43163.
Denis Huseljic
Valerie Herteis
Wanda Hunt
Responsibilities:
- General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
- Evaluate and authorize OSAP reviews/appeals
- Process change, update and withdrawal requests to OSAP applications
Andre Jardin
Danielle Jeanneault
Mary Lou Jensen
Rhea Johnson
Maureen Jones
Responsibilities:
- Policy & procedural inquiries
- Student administration
- Financial aid issues
- Ontario Student Assistance Program (OSAP) appeals
- uWaterloo & government bursary programs
- Emergency loans
- Student financial aid counselling appointments
Amilyn Kebezes
Cathy Newell Kelly
The Registrar is the senior department head responsible for the management of the Office of the Registrar. These responsibilities include:
- developing and maintaining an organizational structure that reflects the university’s culture and supports its mission
- making the case for adequate levels of budget support
- effectively managing and controlling resources allocated to the Office
- providing effective administrative support systems
- providing effective overall direction and leadership to staff, including enlightened change management
- ensuring fair performance evaluation and providing job-related training and encouragement of staff participation in personal and professional development on an on-going basis
Current Student Inquiries (transcript requests, request for proof of enrolment, Quest updates including citizenship changes)
- Please contact The Centre at askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- Please contact myapplication@uwaterloo.ca
Sabrina Kha
Portfolio: Faculties of Arts and Environment
All ARTS inquires go to arts.admission@uwaterloo.ca
All ENV inquiries go to env.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca
Sherry Kihut
Emilia Klassen
Michael Klein
Debbie Knepper
Providing support for staff with the following:
- Human Resources and Payroll Administration
- Financial Management and Oversight
- Administrative and Operations Leadership
- Assistance to the Registrar
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Cori Kowalik
Providing support for staff with the following:
- Administrative Services
- Event Support
- Onboarding Support
- Procedure Maintenance and Office Communications
- Scanning Services (Lead Trainer)
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Dyanne Kuhlmann
Alice Law
Responsibilities:
- Internal & Government system & policy specialist
- Procedure maintenance
- Data Analysis & Integrity
- Communications
- System support, upgrade, and testing
Kristin Leis
Portfolio: School of Accounting and Finance (AFM) and Faculty of Arts including PT Studies.
All ARTS inquires go to arts.admission@uwaterloo.ca
Post-Degree, Non-Degree, Arts/Science 3G or 4G programs, PT REC go to applicant.help@uwaterloo.ca
Kenley Liu
For tech support: IST Jira Help Portal
Responsibilities:
Tech support
Telephone services support
Tech and software purchases
Lindy Loughran
Roula Machoun
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Jennifer Mackie
Stacey Mahoney
Ashley McCarthy
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
Colin McCrea
Holly McEwan
Portfolio: Faculty of Health & Faculty of Science.
All HLTH inquiries go to records.ahs@uwaterloo.ca, ext. 43615; all SCI inquiries go to records.sci@uwaterloo.ca, ext. 43615.
Tracey McKee
Deanna McLaren
Portfolio: Faculty of Health & Faculty of Science.
All HLTH inquiries go to records.ahs@uwaterloo.ca, ext. 43615; all SCI inquiries go to records.sci@uwaterloo.ca, ext. 43615.
Amy Meredith
Meghan Miceli
Matthew Morgan
Portfolio: Faculty of Engineering & Faculty of Mathematics.
All ENG inquiries go to records.eng@uwaterloo.ca, ext. 43515; all MATH inquiries go to records.math@uwaterloo.ca, ext. 43515.
Teresa Morrow
Angie Muir
Portfolio: Cross-Registration, Incoming Letters of Permission, Residency/Immigration Updates.
All Cross-Registration, Incoming Letters of Permission, Residency/Immigration Updates inquiries go to RORecOps@uwaterloo.ca, ext. 43512.
Tony Munro
Alecz Nieboer
Sara Nurse
Providing support for staff with the following:
- Administrative Services
- Event Support
- Onboarding Support
- Procedure Maintenance and Office Communications
- Scanning Services
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Ivana Sitnovska
Jasmin English
Alexandria Torres
Hasieba Omar
Portfolio: Faculty of Health & Faculty of Science.
All HLTH inquiries go to records.ahs@uwaterloo.ca, ext. 43615; all SCI inquiries go to records.sci@uwaterloo.ca, ext. 43615.
Rebecca Lucas
Portfolio: Faculty of Arts & Faculty of Environment.
All ARTS inquiries go to records.arts@uwaterloo.ca, ext. 43163; all ENV inquiries go to records.env@uwaterloo.ca, ext. 43163.
Tina Obediah
Responsibilities:
- Financial Aid Functional Lead, Student Information Systems Project
- Financial aid business process & workflow management
- Financial aid security management
- Internal and government system upgrades and enhancements
Jasmine Ouellette
Portfolio: School of Architecture and Faculty of Engineering
All ENG inquires go to engineering.admission@uwaterloo.ca
Jessica Parris
Akila Patel
Meesha Paul
Julie Pocock
Madi Polanic
Responsibilities:
- Represents the interests and policies of the Calendar and Communications
- Associate Editor, Undergraduate Calendar
- Calendar User Guides and training
- Websites:
- Registrar's Office
- Convocation
- Quest
- Scheduling, Timetabling, and Examination Project (STEP)
- Undergraduate Studies Forms
- Records communications (mass emails)
- Forms
- Convocation support team member
Tanya Pompilio
Responsibilities include:
-
Creates the graduate and undergraduate schedule of classes.
-
Trains and supports the departmental scheduling representatives.
-
Books the Registrar-managed rooms (midterms, extra class time, etc.).
-
Handles and manages the inventory of Registrar-managed classrooms.
-
Co-ordinates the maintenance of Registrar-managed classrooms.
-
Books Registrar-managed rooms for graduate final exams.
Erin Rakita
Portfolio: School of Architecture and Faculty of Engineering
All ENG inquires go to engineering.admission@uwaterloo.ca
Tracy Ranville
Responsibilities:
- General Ontario Student Assistance Program (OSAP) and out-of-province inquiries
- Evaluate and authorize OSAP reviews/appeals
- Process change, update and withdrawal requests to OSAP applications
Heather Rellinger
Portfolio: Faculty of Engineering & Faculty of Mathematics.
All ENG inquiries go to records.eng@uwaterloo.ca, ext. 43515; all MATH inquiries go to records.math@uwaterloo.ca, ext. 43515.
Darcee Rodgers
Janet Rodrigues
Kate Schmitt
Portfolio: Cross-Registration, Incoming Letters of Permission, Residency/Immigration Updates.
All Cross-Registration, Incoming Letters of Permission, Residency/Immigration Updates inquiries go to RORecOps@uwaterloo.ca, ext. 43512.
Nicole Schuphof
- UG scholarships for Faculties of Health, Engineering and Environment
- Faculty specific award reporting
- Faculty specific award budgets
- Faculty specific award inquiries
Jenna Scott
Providing support for staff with the following:
- Financial Administration
- Financial Planning Support for Managers
Requests for Internal Staff:
- roadmin@uwaterloo.ca
Current Student Inquiries - Please contact The Centre:
- askthecentre@uwaterloo.ca
Admissions Application Inquiries:
- myapplication@uwaterloo.ca
Alexander Shave
Will Shuck
Portfolio: Faculties of Health, Science, and Mathematics
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
All MATH inquiries go to math.admission@uwaterloo.ca
Andrew Smith
Jay Smith
Brooke Sterritt
Responsibilities:
- Bursary programs (UWaterloo and government)
- Emergency loans
- Financial aid issues and counselling
- Ontario Student Assistance Program (OSAP) appeals and satisfactory academic progress inquiries
- Sallie Mae loans (United States)
- SAFA administration
- SAFA policy & procedural inquiries
- SAFA Publications
Kari Pasick Stewart
Marilena Strambu
Monika Strome
Becca Tanouye
Kara Viveiros
Portfolio: Faculty of Engineering & Faculty of Mathematics.
All ENG inquiries go to records.eng@uwaterloo.ca, ext. 43515; all MATH inquiries go to records.math@uwaterloo.ca, ext. 43515.
Lyliana Vu
Louise Walker
Portfolio: School of Pharmacy and Faculties of Health and Science
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca
All HEALTH inquiries go to health.admission@uwaterloo.ca
Lorie Weinstein
Kelly Wilker
Joel Wodhams
Chua Xiong
Cynthia Zalewski
Jessica Zettel
Jessica Zimmerman
Portfolio: Faculties of Health and Science
All HEALTH inquiries go to health.admission@uwaterloo.ca
All SCIENCE, PHARM, CAP & OPTOM inquiries go to sci.admission@uwaterloo.ca