Established: May 19, 1982
Last Updated: January 31, 2025
Class: FS
1. General principles
The University is an autonomous community which exists to further the pursuit and dissemination of knowledge and understanding through scholarship and teaching. The University aims to ensure an environment of tolerance and respect and believes that the right of individuals to advance their views openly must be upheld throughout the University. The realization of these intentions requires respect for the following general principles:
- That each member of the University endeavour to contribute to the existence of a just and supportive community based on equality and respect for individual differences.
- That the University of Waterloo is committed to providing an environment which supports and rewards its members on the basis of such relevant factors as work performance and achievement. Harassment, discrimination and the abuse of supervisory authority, for example, are inimical to this environment. Further, as required by the Ontario Human Rights Code and the Occupational Health and Safety Act, the University has a responsibility to provide an environment free from harassment and discrimination, and accordingly must deal effectively, quickly and fairly with any situation involving claims of harassment or discrimination that come to its attention.
- That services, benefits, opportunities, and facilities offered by the University be compatible with its purposes and be provided to all persons in the University community with the relevant qualifications. Thus, such provisions shall not be denied wholly or partly on irrelevant or prohibited grounds.
[Note: Under the Ontario Human Rights Code, a person has the right to equal treatment in a number of areas (i.e., services, goods and facilities, accommodation/housing, employment, contracts, membership in trade unions and vocational associations), free from discrimination based on the following prohibited grounds: race; ancestry; place of origin; colour; ethnic origin; citizenship; creed/religion; sex; sexual orientation; age; record of offences; marital status; same-sex partnership status; family status; receipt of public assistance; mental or physical handicap.] The Accessibility for Ontarians with Disabilities Act prescribes accommodation for those with mental or physical handicaps.
- That the University supports academic freedom for all members of the University community. Academic freedom carries with it the duty to use that freedom in a manner consistent with the scholarly obligation to base teaching and research on an honest and ethical quest for knowledge. In the context of this policy, ‘academic freedom’ refers to academic activities, including teaching and scholarship, as is articulated in the principles set out in the Memorandum of Agreement between the FAUW and the University of Waterloo, 1998 (Article 6). The academic environment which fosters free debate may from time to time include the presentation or discussion of unpopular opinions or controversial material. Such material shall be dealt with as openly, respectfully and sensitively as possible.
- The University has a robust framework to protect and promote open discussion and free inquiry in University Governing Documents including Policy 8, Freedom of Speech , and the Memorandum of Agreement between the Faculty Association of the University of Waterloo and the University of Waterloo.
- That no member of the University community (faculty, staff, student) unduly interfere with the study, work or working environment of other members of the University or any aspect of another’s University activity. This shall be taken to apply to the campus of the University and to official off-campus functions of the University, such as course- or program-related field trips and co-op employment.
- That those with supervisory authority (academic or employment) use such authority, both on campus and off, solely for the purposes explicitly stated or implied in University policies and with regard to the overall aims and purposes of the University.
- This policy applies to members of the University community and to visitors, including guest speakers.
2. Specific principles
Without limiting the generality of Section I above, the following shall be taken as violations of this policy, and may also be in contravention of the Ontario Human Rights Code:
- Discrimination is defined as any action or behaviour that results in adverse or preferential treatment related to those grounds prohibited under the Ontario Human Rights Code.
- Harassment is defined as engaging in a course of vexatious comment or conduct that is known, or ought reasonably to be known, to be unwelcome.
- Sexual Harassment includes comment or conduct where acceptance of sexual advances is a condition of education or employment, or where rejection of sexual advances negatively impacts decisions that concern the recipient (e.g., grades, performance evaluation or any academic or employment decisions) or where unwelcome sexual advances, comment, conduct or communications interfere with the recipient’s work or study.
- Sexual Misconduct by an Employee Toward a Student* means, in relation to a student of the University
- (a)Physical sexual relations with the student, touching of a sexual nature of the student or behaviour or remarks of a sexual nature toward the student by an employee of the University where:
- (i)The act constitutes an offence under the Criminal Code (Canada) (including, but not limited to sexual assault, aggravated sexual assault, sexual assault with a weapon, voyeurism, sexual exploitation, sexual exploitation of a person with a disability, sexual interference, child pornography, criminal harassment/stalking and invitation to sexual touching as examples); or
- (ii) The act infringes the right of the student under clause 7(3)(a) of the Human Rights Code to be free from a sexual solicitation or advance by a person in a position to confer, grant or deny a benefit or advancement to the student; or
- (iii) The act constitutes sexual misconduct as defined in this policy, or contravenes this policy or any other rule or other requirement of the University respecting sexual relations between employees and students; or
- (iv) The act constitutes Sexual Harassment or Sexual Violence as defined in Policy 42 – Prevention of and Response to Sexual Violence.
- (a)Physical sexual relations with the student, touching of a sexual nature of the student or behaviour or remarks of a sexual nature toward the student by an employee of the University where:
Or,
-
- (b) Any conduct by a University employee that infringes the right of the student under clause 7(3)(b) of the Human Rights Code to be free from reprisal or threat of reprisal for the rejection of a sexual solicitation or advance.
- A ‘poisoned environment’ (or one that is intimidating, hostile or offensive) can be created based on any of the prohibited grounds under the Ontario Human Rights Code, and can be described as comment or conduct that is contrary to the aims of maintaining a supportive, respectful and tolerant environment.
And the following may be in contravention of the Occupational Health and Safety Act:
- Workplace Harassment is defined as engaging in a course of vexatious comment or conduct against a worker in a workplace that is known, or ought reasonably to be known, to be unwelcome.
3. Violations, redress
Members of the University community have the right to lodge complaints and to participate in proceedings without reprisal or threat of reprisal for so doing. Those with supervisory authority (academic or employment) are expected to be proactive in promoting respect for the general principles articulated in Section I and, with assistance and guidance from the Conflict Management and Human Rights Office (CMAHRO), are responsible for dealing with alleged violations of those principles. Such authority shall be taken to include permanent, temporary or delegated supervision of any faculty or staff member or student.
Those who receive complaints or who perceive what they believe to be violations of this policy shall act promptly to notify an appropriate administrative officer, normally one’s immediate supervisor, the department Head, Chair or Director, to provide or initiate the appropriate remedial or disciplinary measures. If the complaint pertains to that individual, it should be directed to the next administrative level (Dean, Associate Provost, Vice-President). Those dealing with alleged violations of this policy shall be guided by principles of fairness and natural justice. Complaints that are found after investigation to be of a frivolous and/or vexatious nature will not be pursued.
Complaints filed by students, faculty, and staff will follow the Complaints Process. Anyone who has exhausted the processes internal to the University of Waterloo and/or anyone who is ineligible to file a complaint under the Complaints Process may have recourse to the Ontario Ombudsman.
Disciplinary measures resulting from infringements of this policy (other than a finding of Sexual Misconduct by an Employee Toward a Student) may be appealed under the grievance processes for staff (Policy 36), students (Policies 70/71), faculty (Article 9 of the Memorandum of Agreement). Members of CUPE 793 should refer to Article 16 of their Collective Agreement.
Disciplinary processes resulting from a finding of Sexual Misconduct by an Employee Toward a Student are outlined in Policy 18 for staff, Article 8 of the Memorandum of Agreement between the Faculty Association of the University of Waterloo and the University of Waterloo (MOA) for faculty, the CUPE 793 Collective Agreement and the OPSEU Collective Agreement. In these circumstances, where a decision is made to investigate, careful consideration of whether an internal or external investigator with expertise on the subject-matter, will be retained, giving thought to the complexity of the complaint, potential impacts on procedural timelines and the expressed wishes of the parties to the complaint. Both the complainant and the respondent to the complaint will have the opportunity to challenge the appointment of the investigator with reasons.
Disciplinary measures resulting from a finding of Sexual Misconduct by an Employee Toward a Student range, up to and including the termination of employment. Where disciplinary measures resulting from a finding of Sexual Misconduct by an Employee Toward a Student include the termination of employment, or where resignation occurs as a result of a finding of Sexual Misconduct by an Employee Toward a Student, the employee shall not be entitled to notice of termination, termination pay, or other compensation or restitution as a result of the discharge or disciplinary measure, and the employee shall not be subsequently re-employed by the University. Disciplinary measures resulting from a finding of Sexual Misconduct by an Employee Toward a Student are final.
Individuals who believe they have been treated in violation of the Ontario Human Rights Code have the right to proceed directly to the Human Rights Tribunal of Ontario. If taken, such a step does not relieve or alter UW’s responsibility to take appropriate administrative action to address the alleged violation.
[Note: Complainants may find it helpful to consult the University Secretariat (Needles Hall) or refer to organization charts on its website for assistance in identifying the immediate supervisor of a particular individual. Regarding courses taught at, or programs, facilities and residences administered by the Federated & Affiliated Colleges, faculty, staff and students should consult the individual designated by the appropriate College.]
4. Advice and support
Any member of the University community who has reason to believe that he/she has been treated in violation of a principle stated in this policy is urged to contact one of the primary on-campus resources identified below for information or advice.
Conflict Management and Human Rights Office. The CMAHRO serves as the focal point and primary resource to all members of the University community on matters involving ethical behaviour and human rights issues. That Office sponsors the University Conflict Resolution Support Program, comprised of the:
- Resolution Support Program (RSP), which provides one-on-one support and advice by trained volunteers to those considering or initiating a complaint under UW policies;
- Conflict Intervention Program (CIP), whose members work with parties to a dispute, in an attempt to mediate and resolve problems informally and as close to source as possible.
AccessAbility Services. The office has a mandate to ensure equitable opportunity for students with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and in partnership with all university departments, the office promotes access to all programs, services, and facilities at the university.
University of Waterloo Special Constable Service. In situations involving unwanted touching or aggressive and threatening behaviour, complainants are strongly advised to consider contacting UW Special Constable Service (ext. 22222, or 519-888-4911; Commissary), preferably at the outset.
Sexual Violence Prevention and Response Office. The Sexual Violence Prevention and Response Office supports all members of the University of Waterloo campus community who have experienced or been impacted by sexual violence.
A person of responsibility (e.g., Head, Chair or Director) within one’s own department or school.
Members of the University community may also wish to consult the organizations that represent their interests: the Faculty Association; the Staff Association; CUPE Local 793; the Waterloo Undergraduate Student Association; the Graduate Student Association. A comprehensive list of on-campus resources, including contact names, locations and telephone numbers, is available from the University Secretariat and posted on the Human Rights, Equity and Inclusion website .
* The portions of this policy related to the passage of Bill 26, Strengthening Post-secondary Institutions and Students Act, 2022 will be reconsidered and revised (if deemed necessary) in accordance with the FS Class policy process outlined in Policy 1 – Initiation and Review of University Policies on or before 1 July 2024.
* The portions of this policy related to the passage of Bill 166, Strengthening Accountability and Students Support Act, 2024 will be reconsidered and revised (if deemed necessary) in accordance with the FS Class policy process outlined in Policy 1 – Initiation and Review of University Policies on or before 4 February 2026.
* This policy and associated procedures will be reviewed at least every five years, as required by the Ministry of Training, Colleges and Universities Act.
Appendix A Complaints Process and Annual Report Requirements
Complaints Process
Who |
When | What |
Any member of the University Community (Complainant) |
Within one year of the incident or last of a series of incidents. Deadline may be extended where there are compelling reasons or the complaint is of Sexual Violence as that term is defined in Policy 42. |
Provide the complaint and any other relevant information to the appropriate administrative officer, normally the immediate supervisor of the Respondent, the department Head, Chair or Director (for employees) or the Associate Dean (for students). If the complaint pertains to that individual, it should be directed to the next highest supervisory level. Complaints containing allegations of ethical misconduct made anonymously may also be submitted as described above. Complaints must contain sufficient detail to allow for a preliminary assessment and subsequent investigation, if necessary. |
Decision-Maker Normally:
|
On receipt of complaint, conduct preliminary assessment. | Conduct a preliminary assessment to determine whether the allegations could constitute a violation of this policy. If so, address whether accommodations and/or interim measures are necessary. |
Decision-Maker Normally:
|
Within 30 working days of having received the complaint, communicate preliminary assessment to Complainant. |
Advise the Complainant whether the Complaints Process will proceed beyond the preliminary assessment to an investigation, along with an outline of the process, next steps, estimated time (no more than 12 months) and the nature and duration of interim measures, if appropriate. If the Complaints Process will proceed, notify the respondent of the complaint and the decision to proceed beyond the preliminary assessment with the complaint, along with an outline of the process, next steps, estimated time (no more than 12 months), and the nature and duration of interim measures, if appropriate. If the complaint will not proceed, the Complainant will be provided with the reasons for not proceeding. |
If Investigation Proceeds
Who |
When |
What |
Decision-Maker Normally:
|
Within 14 calendar days of the notification of decision to investigate. |
Advise parties of the proposed investigator, and mandate for the investigation. Provide both the Complainant and the Respondent with the opportunity to challenge the appointment of the investigator, with reasons. |
Investigator |
Within 90 calendar days of the investigator receiving the complaint and mandate of the investigation, and every 90 days thereafter as necessary*., |
Undertake investigation and provide an investigation report, or an update as to the status of the investigation, to the Decision-Maker. |
Decision-Maker Normally:
|
Within 14 calendar days of receiving the investigation report. |
Share with each party the results of the investigation through the creation and communication of a summary investigation report. |
Complainant and Respondent |
Within 7 calendar days of receiving the summary investigation report. |
Prepare a written response to the summary investigation report for the Decision-Maker to be considered in determining any potential corrective action. |
*With the matter fully resolved by the Decision-Maker within 12 months of submission of the complaint.
Outcomes
Who |
When |
What |
Decision-Maker Normally:
|
Within 30 calendar days of receiving the investigation report. |
Decide whether corrective action, including discipline, is appropriate. Communicate decisions to the Complainant and Respondent. |
* Timelines expressed above may be adjusted by the Decision-Maker with proper written notice to the parties, including expected adjusted timelines.
Individuals may appeal or grieve corrective action, including discipline, and other administrative decisions resulting from the application of this policy, in accordance with their rights where permitted under the following University governing documents.
CUPE 793 members |
Collective Agreement between the University and CUPE Local 793 |
OPSEU members |
Collective Agreement between the University and OPSEU (TBD) |
Represented faculty members |
Memorandum of Agreement between the University and the Faculty Association of the University of Waterloo |
Staff |
Policy 36 – Dispute Resolution for University Support Staff |
Students |
Policy 72 – Student Appeals |
Employees not covered by the above policies and agreements, and others |
May have recourse to the Ontario Ombudsman, and may exercise any legal rights they have under Canadian Law. |
Annual Report Requirements
An annual report on the implementation and effectiveness of Policy 33 and its procedures will be submitted to the Board of Governors, as required by law. The report must be made publicly available by January 31 of each year and submitted to the Minister. The content of the annual report will include, at a minimum, the following legally required content:
- The number and type of complaints reported by students, faculty, or staff including a general description/categorization of the complaints, including the number of complaints that do not proceed to a review.
- As applicable, the associated Code group and the sub-category.
- Outcomes of these incidents including response and resolution timelines (e.g., the number of months to resolve a complaint), findings of investigations, disciplinary measures taken and any involvement of law enforcement. .