COVID-19 Update

The Centre is currently closed to walk-in visits. Connect with us by email, live chat, or at 519-888-4567, ext. 42268 so we can assist you. If you would like to schedule an in-person appointment, please call our office. Official documents continue to be processed for email, regular mail, and courier. 

Proof of enrolment request

Three types of proof of enrolment documentation

  • Self-serve letters (no cost): Can be produced from your Quest account and printed at home. Useful for organizations such as banks, insurance companies, Service Canada, and employment screening. A self-serve letter can be submitted for RESP verification and CPP-Declaration of Attendance in lieu of getting a form signed by our office.
  • University-produced letters ($10): We can provide a letter printed on University of Waterloo letterhead with the University seal. Useful for study permits/visas, border crossings, or when the self-serve option cannot incorporate desired/required information. Ordering options listed below.
  • Third-party forms (no cost): We can complete a form that requires a signature and/or University seal to verify your enrolment (e.g., third-party scholarship verfication). Complete your sections and then email your form to askthecentre@uwaterloo.ca, along with where you would like the documents to be sent to. 

Degree completion letter

University-produced degree completion letters can be ordered through the proof of enrolment request (ordering options listed below). Degree completion letters can only be processed once a degree has been coded to your Quest account. Degrees that have been coded will appear at the top of your unofficial transcript. All degrees should be coded on Quest by the standing decisions and official grades date.

We offer three options to order your university-produced proof of enrolment

  1. Log in to our online e-commerce Proof of Enrolment Form using your University of Waterloo username and password. If you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually.
  2. Visit The Centre during business hours if you require your proof of enrolment immediatelyThe Centre is currently closed to walk-in visits. Official documents will continue to be processed for email, regular mail, and courier.
  3. If you do not have a previous University of Waterloo username and password, complete our Proof of Enrolment Request Form (PDF). Submit the form by email to askthecentre@uwaterloo.ca or by mail to The Centre, University of Waterloo, Needles Hall South, 200 University Ave West, Waterloo, ON N2L 3G1. Once you have submitted your form, please call our office at 519-888-4567, ext. 42268 to provide a credit card number. Cheques made payable to the University of Waterloo are also accepted by mail.

We process requests daily, Monday to Friday, except when the University is closed.

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