The Centre Update

The Centre will be closed Monday, August 2 for Civic Day.

The Centre is currently closed to walk-in visits. Connect with us by email or at 519-888-4567, ext. 42268 so we can assist you. If you would like to schedule an in-person appointment, please call our office. Official documents continue to be processed for email, regular mail, and courier. 

The Centre will be reopening for walk-in visits as of Monday, August 16.

Proof of enrolment request

Three types of proof of enrolment documentation

  • Self-serve letters (no cost): Can be produced from your Quest account and printed at home. Useful for organizations such as banks, insurance companies, Service Canada, and employment screening. A self-serve letter can also be submitted for RESP verification and CPP-Declaration of Attendance in lieu of any sections requiring a University seal or signature. All other sections of your RESP verification, or CPP-Declaration of Attendance must still be completed.
  • University-produced letters ($10): We can provide a letter printed on University of Waterloo letterhead with the University seal. Useful for study permits/visas, border crossings, or when the self-serve option cannot incorporate desired/required information. Ordering options listed below.
  • Third-party forms (no cost): We can complete a form that requires a signature and/or University seal to verify your enrolment (e.g., third-party scholarship verification). Complete your sections and then email your form to askthecentre@uwaterloo.ca, along with where you would like the documents to be sent to. For RESP proof of enrolment please use the self-serve letter option (listed above) in lieu of getting a form signed by our office. 

Degree completion letter

University-produced degree completion letters can be ordered through the proof of enrolment request (ordering options listed below). Degree completion letters can only be processed once a degree has been coded to your Quest account. Degrees that have been coded will appear at the top of your unofficial transcript. All degrees should be coded on Quest by the standing decisions and official grades date.

We offer two options to order your university-produced proof of enrolment

  1. Log in to our online e-commerce Proof of Enrolment Form using your University of Waterloo username and password. If you are unable to log in to your account complete the Forgotten username and/or Forgotten password self-serve forms. If you are still unable to access your account connect with Service Desk to reset your password manually. Service Desk can also create an account for anyone that has graduated with a degree from the University of Waterloo, or for any student that has been enrolled in at least one course since September 2001.
  2. Visit The Centre during business hours if you require your proof of enrolment immediatelyThe Centre is currently closed to walk-in visits. Official documents will continue to be processed for email, regular mail, and courier.

If you were enrolled prior to September 2001 and did not graduate with a degree from the University of Waterloo, please call our office at 519-888-4567, ext. 42268 to request an official proof of enrolment.

We process requests daily, Monday to Friday, except when the University is closed.

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