News

 Retirement Planning Webinar

February 13, 2024

This free retirement planning workshop is hosted virtually by RTOERO.

Check-in Time: 4:00 pm | Start Time: 4:00 PM 

Number of Registrants: 61 | Number of Seats: 150 

Language: English |  Status: Active

Indigenous Speakers Series with Chelsea Vowel

February 8, 2024
3:00 pm - 4:30 pm
ML - Modern Languages, Theatre of the Arts
200 University Avenue West
Theatre of the Arts
Waterloo, ON, CA  N2L 3G1

You can find all the details on Chelsea Vowel’s February 8 talk here.

January 24, 2024: Kent Percival, CURAC Board President & CEO, gave notice to CURAC Member Associations regarding changes to Home and Auto Insurance discounts.

This change may affect an individual member's insurance renewal costs if they have previously taken advantage of the Economical member discount.

UWaterloo’s Giving Tuesday campaign from November 21-28, 2023.

There is an opportunity for casual work for anyone that is interested.  You would be working for Karen Ertel in W Print organizing and prepping written exams for scanning.  There would be a range of hours available during the working hours of 8:30am – 4:30pm from Monday to Friday.  These would be during the term and also during final exams.

Below are a few details 

The UWRA WATtimes featured an article about Reep Green Solutions in our Spring-Summer 2023 issue of WATtimes, page 4.

Due to a ransome-ware attempt, the University is securing their on line systems. As a result, all retirees and alumni must change their WATIam password by June 8th.  A notice was sent out by email to all users of the UWaterloo E-mail accounts and other systems. 

After June 8th, you will be locked out of your account and will need to contact IST to unlock it for you.

As a retiree, UWRA is posting this news so that you can reach out to your retired friends and colleagues who may not be aware of this deadline.

UW Retirees have been invited to participate in the 31st Matthews Golf Classic!

This event is open to all members of the university community and their guests.
This fun tournament will be held on June 19, 2023 at Grand Valley Golf & Country Club.
For more details link to the Matthews Golf Classic 

Registration opens - May 17, 2023

What is happening? As part of the Office 365 employee email investigation recommendation, retiree on-premises Exchange (Connect) email accounts will be moved to Office 365. This work does not affect email accounts on Mailservices. 

When is this happening? Wednesday, June 9 between 9:30 a.m. and 4:00 p.m. 

What should retirees expect?  

• O365 email provides a secure, reliable, user-friendly email experience.  
• Retirees will receive email communication about this work approximately two weeks before the migration date, and a reminder two days before. A copy of this message is below. 
• Communications will outline the post-migration steps and link to necessary support resources. 
• If not yet enrolled, retirees will need to enrol in the University’s two-factor authentication (2FA) service powered by Duo Security to gain access to their O365 mailbox. 
• Retirees will be instructed to contact the IST Service Desk for support but may reach out to the Retiree Association to confirm the legitimacy of the email and seek support. Such requests can be redirected to the IST Service Desk.  

How can the Retiree Association support this work? Your assistance in promoting the upcoming work via internal communication channels, such as the Retiree Association website and newsletter, would be greatly appreciated.  

Support resources: 

• Duo two-factor authentication (2FA) for retirees 
• Post-migration steps and support article 
• Migrating employee email to Office 365 project page 

Questions or concerns? Please contact Natasha Jennings, njennings@uwaterloo.ca.  

EMAIL MESSAGE TO RETIREES – Will be sent May 26 with reminder on June 7

Subject: Retiree email moving to Office 365 Cloud environment – June 9 

You are receiving this message because your University of Waterloo mailbox is being moved from Connect (on premises) to Office 365 (in the Cloud).  

What is happening? This mailbox will be migrated to Office 365 as part of the Office 365 employee email investigation recommendation, which will provide you with a secure, reliable, user-friendly email experience.  

When is this happening? Wednesday, June 9, 2021, between 9:30 a.m. and 4:00 p.m.  

• The migration of each Retiree mailbox will take approximately 5-10 minutes during the outlined migration window.  
• The mailbox can continue to be used during the migration window. 
• A notification will not be sent when the mailbox has been migrated, however, you may notice it is no longer receiving messages to the inbox. You may begin the post-migration steps at this time or wait until the end of the migration window. 

Action required: Post-migration steps 

• If you have not yet done so, you must enrol in the University’s two-factor authentication (2FA) service powered by Duo Security to gain access to your O365 email account.  
• 2FA adds an extra layer of security to your email account. 
• Please see the Duo two-factor authentication for retirees support article. 
• Outlook 2019/365 users should close and restart the Outlook mail client. 
• Other mail clients should follow the steps outlined in the post-migration knowledge base article. 

Other reconfiguration steps may also need to be completed 

• Next, after logging in, you may find you need to recreate your email signature, re-add calendars, and reconfigure your mailbox favourites. 
• Finally, explore the new features available in Office 365, including Focused inbox. 

Important notes 

• IMAP users will require an email client that supports the OAuth 2.0 protocol (e.g., a web browser, newest versions of Outlook for Windows or Mac, and Thunderbird) as Basic Authentication will be unavailable.  
• A reminder that email (on-premises or in the cloud) should not be used to share or store highly restricted data. 
    

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, or 519-888-4567 ext. 44357. 

Some recent retirees may have had their email accounts inadvertently disabled.   IST is re-activating those as we are made aware of them, and putting in place a fix to prevent this from recurring.  No email is lost when this happens, but the account is locked out until IST  manually unlocks it.

This affected employees who recently moved to Office 365 email, as part of our campus email project, and then retired.  It should not affect those who were already retired, or who did not move to Office 365 email.  It should not affect recent retirees who are also UW alumni.

The issue was caused by automated account deprovisioning that detected a person no longer in the Workday HR system after their retirement, and if they were also no longer in the alumni database, the system removed their Office 365 email license as our system did not check retiree status.   IST is working on fixing this as quickly as possible.  

Please contact IST to have this resolved

Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session