This page provides guidance for department members on arranging University-related travel and settling expense claims through Concur. Familiarize yourself with Policy 31 - University Expenses, related guidelines, and this webpage to ensure you have all the necessary information for a successful and smooth claim!
Do Not Have a Concur Account?
Individuals without a Concur account should send an account setup request to the designated staff member before proceeding. Requests for new Concur users typically take three to five business days to process.
Once your account has been set up, you will receive a confirmation email and can sign in to Concur using your WatIAM credentials. You can then set up a delegate in your Concur account so that your designated staff member can assist you with preparing claim reports.
Key Takeaways
Obtain cost comparisons at booking
- If your travel deviates from standard guidelines, a cost comparison must be obtained at the time of booking.
- Reimbursement requires the actual receipt together with the cost comparison documentation secured in advance.
- Reimbursement is based on the most economical option.
Support each expense with required documentation
- Every expense must be supported by documentation meeting the requirements for that expense type.
- All receipts must be itemized and include proof of payment.
- Always record the full receipt amount and currency of the expense as shown on the invoice. Non-reimbursable portions should be excluded using the Itemizations tab rather than be reduced on the Details tab.
Submit your claim on time
- Claims should be submitted within 30 days of the receipt date, travel end date, or research study end date.
- Only one claim can be submitted per trip. Be sure to include all eligible expenses, as you cannot submit another claim later for the same trip.
- If you need a cash advance, Finance must receive the approved request at least 10 business days before your travel or expense start date.
Need Help with Your Claim?
Applied Math staff are here to help with your expense claims. If you have any questions or need any assistance, please reach out to your designated staff member:
- All AM & CM graduate students: Lizzy Zhou (amgrad@uwaterloo.ca)
- All visitors, and faculty with last names A-L: TBD (amug@uwaterloo.ca)
- All postdocs and FPER claims, and faculty with last names M-Z: Alicia Hanbidge (amchairasst@uwaterloo.ca)