Research on the use and impacts of generative AI is still in its early stages. While there are many well-placed concerns about the use of generative AI chatbots to support well-being, preliminary qualitative research from King’s College London, UK and the Beth Israel Deaconess Medical Center & Harvard Medical School, USA, reported several positive impacts, including better relationships and emotional healing from trauma and loss. While there is still more research needed, and chatbots are not a replacement for therapy with a human counsellor, generative AI chatbots have the potential to become a valuable well-being resource.
You can read the full article here:
Siddals, S., Torous, J. & Coxon, A. “It happened to be the perfect thing”: experiences of generative AI chatbots for mental health. npj Mental Health Res 3, 48 (2024). https://doi.org/10.1038/s44184-024-00097-4
