Welcome to The Student Service Centre

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At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!

Contact us

Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET 

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Our chatbot can answer your general questions.

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  • Fees are now posted for the winter 2025 term! Become Fees Arranged, submit your Promissory Note and/or opt-out of some incidental fees by December 12, 2024. Watch our How to Pay Your Tuition at UWaterloo video for helpful steps and instructions for becoming Fees Arranged.

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Tuesday, December 10, 2024

Get Ready for Your Winter 2025 Term

The winter 2025 term is beginning in a couple of weeks! Below you will find some action items and information to get you ready for the term.

In this communication:

  • Important dates
  • Checklist of action items
  • Information about how to access your online courses
  • Study spaces and student resources

Student Awards & Financial Aid will confirm your enrolment on your OSAP account and release your funding. We start this process one week before classes begin and you could have your OSAP funding applied to your student account and/or receive funding as early as the first few weeks of January.