Welcome to The Student Service Centre

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At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!

Contact us

Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET 

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General questions? Ask the goose!

Our chatbot can answer your general questions.

Notice board

  • Fees are now posted for the winter 2025 term! Become Fees Arranged, submit your Promissory Note and/or opt-out of some incidental fees by December 12, 2024. Watch our How to Pay Your Tuition at UWaterloo video for helpful steps and instructions for becoming Fees Arranged.

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News

What is happening? Quest will be unavailable for scheduled maintenance.

When is this happening?

  • Saturday, November 23, 2024, from 4:45 a.m. to 12 p.m. ET
  • Sunday, November 24, 2024, from 6:45 a.m. to 2:30 p.m. ET
Friday, October 4, 2024

How to apply for winter 2025 OSAP

Complete this form if you are a student (undergraduate or graduate) and require OSAP funding for the upcoming winter term and you have already applied for fall 2024 OSAP and your confirmation of enrolment has been completed; and

  • Study term in winter 2025: you intend on taking at least 1.5 units (or 1.0 unit for students with a disability status with OSAP; or
  • Official co-op work term in winter 2025: you require additional listing costs while on an official co-op work term.