Learner Support

Need help? We're here for you. 

General questions?

Email extendedlearning@uwaterloo.ca

Visit our Student Resources page to see support options from other Waterloo Departments.

You can also contact The Centre or use the Centre Bot for quick answers to your general questions about admissions, OSAP, financial aid, transcripts and other documents, paying tuition, student records, Quest support, co-op, campus housing, using the library, online and part-time studies, retail outlets on campus, and more! 

Technical support?

Enter a ticket in the UWaterloo Help Portal or email learnhelp@uwaterloo.ca for anything related to LEARN or other online tools, systems, or technologies. 

You can also visit the IST Service Catalogue or the LEARN Help website where you can find the answers to many of your technical questions.

Wondering about your exam?

Visit the Exams section on our website. You'll find information on exam dates, times and locations, proctors, exam centres and more. Email us at extendedlearning@uwaterloo.ca if you still have questions.