Learner Support

Need help? We're here for you. 

General questions?

Email extendedlearning@uwaterloo.ca

Visit our Student Resources page to see support options from other Waterloo Departments.

You can also contact The Centre or use the Centre Bot for quick answers to your general questions about admissions, OSAP, financial aid, transcripts and other documents, paying tuition, student records, Quest support, co-op, campus housing, using the library, online and part-time studies, retail outlets on campus, and more! 

Technical support?

Enter a ticket in the UWaterloo Help Portal or email learnhelp@uwaterloo.ca for anything related to LEARN or other online tools, systems, or technologies. 

You can also visit the IST Service Catalogue or the LEARN Help website where you can find the answers to many of your technical questions.

Wondering about your exam?

Final examinations for online courses are now coordinated by the Registrar's Office.  Please visit The Centre's Final Examinations page for information about your exam arrangements.