Support

Need help? We're here for you. 

General questions?

Email extendedlearning@uwaterloo.ca

Visit our Student Resources page to see support options from other Waterloo Departments.

Please contact The Centre or use the Centre Bot for quick answers to your general questions about admissions, OSAP, financial aid, transcripts and other documents, paying tuition, student records, Quest support, co-op, campus housing, using the library, online and part-time studies, retail outlets on campus, and more! 

Technical support?

Enter a ticket in the UWaterloo Help Portal or email learnhelp@uwaterloo.ca for anything related to LEARN or other online tools, systems, or technology questions. 

You can also visit the IST Service Catalogue or the LEARN Help website where you can find the answers to many of your technical questions.

Wondering about your exam?

Final examinations for online courses are now coordinated by the Registrar's Office.  Please visit The Centre's Final Examinations page for information about your exam arrangements.

Online teaching assistance?

We can help you develop fully online courses or stand-alone learning materials. Our Agile Development team is available to help you create a wide variety of digital resources such as video, simulations and complex interactions to assist in your teaching both online and in-person.