Need help? We're here for you. 

General questions?


Technical support?

Enter a ticket in the UWaterloo Help Portal or email for anything related to LEARN or other online tools, systems, or technology questions. 

You can also visit the IST Service Catalogue or the LEARN Help website where you can find the answers to many of your technical questions.

Wondering about your exam?

Visit the Exams section on our website. You'll find information on exam dates, times and locations, proctors, exam centres and more. Email us at if you still have questions.

Online teaching assistance?

We can help you develop fully online courses or stand-alone learning materials. Our Agile Development team is available to help you create a wide variety of digital resources such as video, simulations and complex interactions to assist in your teaching both online and in-person.