Staff profiles

Clarence is part of the academic leadership team in GSPA that supports graduate education and community, as well as grad-related initiatives that align with the University's strategic planning. Clarence supports the priorities of GSPA and works with the leadership team and across GSPA providing academic leadership and perspectives. He also works with faculties and other academic support units, promoting fair application of University guidelines.

As a Graduate Admissions Specialist, Jacquelene assesses, verifies, and makes final decisions on recommendations for Offer of Admission. She's responsible for the management of admissions records, communications and strives to improve business processes.

As the Graduate Systems Assistant, Janine plays a key role in ensuring that applicants, referees, application reviewers, Faculty and Department Officers and Co-ordinators, Graduate Admissions and Records Specialists and students have timely and accurate information to manage their online activities. Janine supports the systems-based processes for the entire student lifecycle; supporting admissions, student records, student awards and financial aid portfolios.

As the Academic Officer, Trevor supports academic units who want to develop new programs or make changes to their existing programs (e.g. requirements, milestones, courses). He helps the academic units navigate the approval processes required to make these changes. Trevor also manages the Graduate Studies Academic Calendar.

Laura manages multiple internal and external scholarship competitions and award programs, including the prestigious OGS and QEII-GSST scholarships. She is a resource to department staff and faculty members concerning eligibility criteria for scholarship competitions and she assists with the interpretation and implementation of internal and external program regulations, guidelines and instructions. Laura is also responsible for the submission of scholarship applications to external partners on behalf of the University.

As Graduate Admission Specialist, Tara is a key liaison with the Departments and Faculties for the evaluation of admission recommendations, production of offers of admission, tracking conditions of admission and decisions, management of admission records and communications with prospective students and applicants, monitoring special applications and admissions sanctioned through University agreements with international institutions or governments and collaborative or joint programs with other universities. Tara is responsible for preparing procedures, and training and mentoring administrative departmental staff and faculty on best business practices for application and admission requirements, programs and agreements, and on the use of complex and evolving student system.

As the Manager, Postdoctoral Affairs and Programming Development, Sarah is responsible for leading GSPA activities and programming that support the professional, academic, and personal development of graduate students and postdoctoral scholars.

As the Graduate Admissions and Records Systems Analyst, Wendy is responsible for the day-to-day maintenance and support of PeopleSoft (Quest) & Onbase systems, for admissions and records. 

She provides document management, course catalogue changes, quality assurance, and also supports admissions communications.

In her role, Elena is responsible for overseeing several graduate scholarship competitions, including NSERC which supports high-calibre scholars engaged in graduate studies, and the International Experience Awards which provide funding to those who want to go abroad for various reasons. She also administers Waterloo's Graduate Needs Based Awards and assists students in navigating through their financial needs, awards and funding options.

As a Records Specialist, Morgan provides support to the Faculty of Health with the maintenance and updating of graduate student records, including (but not limited to) changes to enrolment status, milestone updates, transfer credits, and degree completions. She also maintains the Academic Integrity Module for new graduate students, the Certificate in University Teaching, and handles changes to students' immigration status.

As an Awards Payments Specialist, she assists in the graduate student award processing, including nominations, adjustments, and regular maintenance checks.

As Graduate Admissions Systems Specialist, Saritha provides functional leadership for solution designs and implementation that improves stakeholder experience and efficiency of operations. She works closely with Admissions and Systems team to provide the best system functionality and integration. Saritha also works on production support and projects related to Admissions and document management system.