At The Centre we're here to help.
Our student service specialists are ready to answer your questions about admissions, financial aid, OSAP, official documents, payments and accounts, records updates, course enrolment, Quest support and more.
Get in touch with us today!
Contact us
Hours: Monday - Friday 8:30 a.m. to 4:30 p.m. ET
- Ask the Goose: Our chatbot can answer your general questions.
- By email: askthecentre@uwaterloo.ca
- By phone: 519-888-4567 ext., 42268
- By web form: Contact The Centre web form
- In-person: Located on the first floor of Needles Hall South (NH).
- By mail: see the address in the footer below.
- Book a study/meeting room in The Centre
General questions? Ask the goose!
Our chatbot can answer your general questions.
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Trouble shooting for Quest log in issues
If you are having issues logging in to Quest and seeing either a "username/password is invalid" error or “Bad Request – Header Field Too Long HTTP Error 400” message but can still log into other services such as WatIAM, Learn or Outlook you will need to fully clear your browsing data. We've included some helpful instructions below, based on your browser of choice.
Please note that these instructions should be completed with no active browser windows that are on any uwaterloo.ca affiliated websites.
How to apply for spring 2025 OSAP
Complete an OSAP Spring Extension Form if you are a student (undergraduate or graduate) and require OSAP funding for the upcoming spring term, and you have already applied for fall 2024 or winter 2025 OSAP and your confirmation of enrolment has been completed; and
- Study term in spring 2025: you intend on taking at least 1.5 units (or 1.0 unit for students with a disability status with OSAP; or
- Official co-op work term in spring 2025: you require additional listing costs while on an official co-op work term.
Winter 2025 Final Examination Schedule Now Available
The winter 2025 final examination schedule has been posted. [Note: The final examination schedule is now on a new website that requires you to sign in with your uwaterloo credentials to view the schedule. This change was made to ensure final examination location information is not available to the public. We recommend updating any saved bookmarks at this time.]