• For Quest log in issues: If you are receiving a username/password invalid error on Quest but are able to log in to other services, please fully clear your cookies and cache.
  • For OSAP release issues: Are you waiting for your spring 2024 term OSAP funding to be issued? Ensure you are Fees Arranged and that you’ve completed all the applicable OSAP steps for the school to confirm your enrolment.

Receiving OSAP in spring 2024

Wednesday, May 1, 2024

When will I receive my spring 2024 OSAP funding?

Student Awards & Financial Aid will automatically confirm your enrolment electronically with the Ministry of Colleges and Universities. Your OSAP funding will be applied to your student account to pay down your fees owing and/or sent directly to you starting in May. This process will continue regularly throughout the term.

What can I do to make sure I get my funding at the start of the term?

  1. Complete a Promissory Note (if you haven't paid your fees in full) to let Student Financial Services know you'll be using your OSAP to pay your fees

    OSAP is added to Quest as anticipated aid once your spring OSAP application is received and processed. We will continue to update our home page with current OSAP processing times. 
  2. Make sure your course load matches Quest. If it's different on your OSAP application, we won't confirm your enrolment until it matches. Submit the online OSAP Application Update Form to make a change to your OSAP application.
  3. Upload all required OSAP documentation. Please allow 2-3 weeks for processing.

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