UWaterloo's systems and services

• Quest is the UW Student Information System. You will use Quest to access your student record, enroll in or drop and swap graduate level courses each term, update your contact information, view tuition fees and your account summary, link to online banking to pay your fees, view your financial aid, awards, scholarships and bursaries, link to myHRinfo, term grades, order unofficial transcript, view your class schedule and access the UW Course Catalog and Schedule of Classes.  Note:  you must consult with your Supervisor(s) or Advisor for approval on all course enrolments.
• An overview, access to information and step-by-step instructions for Quest are available on the Quest website.  Contact Quest if you have any questions about the UW Student Information System. 

WatIAM is an identity and access management system for phone and e-mail accounts for University of Waterloo students, staff and faculty. The WatIAM account is used by many UW applications and services including Quest, myHRinfo, and WatIAM person search. Your campus e-mail is the primary means of communication used by the University. It is important for you to keep your e-mail address up to date. The Campus E-mail Address is the official e-mail address the University community will use to communicate with you as a student. To configure your Waterloo e-mail address please visit the Quest E-mail Help page.

• Regardless of what e-mail address you use, it is very important that you set your WatIAM profile to send your e-mail to the correct place,so that electronic mail reaches you.
• You are responsible for checking your e-mail frequently and reading all e-mail for important information and deadlines. 

All Research students must be familiar with the University of Waterloo Department of Chemical Engineering Safety Manual.

Once you have set up your WatIAM user ID you can preemptively complete the online safety training including mandatory health and safety( for all employees) which are required by ChE Safety Program. You must submit the necessary Safety Documents prior to beginning your research work.   

In addition, MASc and PhD students must also complete and submit:

• Researchers Declaration Page (signed by you and your Supervisor, per the Safety Manual)
• Research Safety Report (Only if working in a lab, signed by you, your Supervisor and Ralph Dickhout – Safety Coordinator)

The UW Student Portal is a mobile friendly tool that delivers information from across campus to students. Students can customize the content that appears in their portal, so they get the most relevant information. You can login to the UW Student Portal as soon as you get your WatIAM user ID set up and start exploring and customizing before you even arrive on campus.

The UW Student Portal is growing and changing each week. There is always new information, new widgets, and new content to be explored.

View the campus map to become familiar with the campus.

Before you arrive on campus consider downloading the MappedIn app for your smart phone. MappedIn and the University of Waterloo have partnered to provide you with a detailed map of campus that allows you to get directions from room to room. Navigating a new space for the first time can be difficult; we want to make your experience as easy as possible. MappedIn is free to download and can help you find your way while you're adjusting to life at uWaterloo. You can download MappedIn for BlackBerry, iPhone and Android.

• Student Fees:  Student Fee information is available on the Student Financial Services website. There is information on fee schedules, due dates and late fees, how to pay your fees (including Promissory Note details), tax receipts and contact information for questions about your account. Your up-to-date financial account information is available through Quest. If you require a letter of financial fees to obtain your student Visa please complete the following web form Estimator
• The University of Waterloo bills students on a per term basis.  For each academic term you are enrolled at Waterloo, you will need to attain the registered status "Fees Arranged."
• Being "Fees Arranged" for the term means that you are fully registered (not just enrolled) and that you do not risk being un-enrolled from your studies. You must make your own fee arrangements every term – your tuition is NOT automatically paid by your GRS
• For instructions on how to become fees arranged and payment options please visit the Student Financical Services website.

• If you're paying your fees in full by the due date, you don't need to submit a Promissory Note.
• In order to use a promissory note for payment you will need to follow the instructions on the Promissory Note website.
• To use a Promissory Note, you need to enter the amount of funding available to you for the term, on the appropriate line(s) of the form; follow all instructions on the link above very carefully. Then, you attach proof of that funding. Your proof document should include, the term being funded and the amount of the funding. If you're claiming an external scholarship (i.e. not from University of Waterloo), your proof also needs to indicate that the funding is payable to University of Waterloo. PLEASE NOTE: Scholarships and student loans from foreign governments or agencies, employee-reimbursement programs and funding from RESPs are not accepted on a Promissory Note.
• Submitting your Promissory Note online is the best way to be sure it is received. If you submit your Promissory Note electronically to the Student Finance Office website, your submission will be confirmed with a receipt number and an e-mail.
• BE SURE TO READ THE INSTRUCTIONS BEFORE COMPLETING THE FORM. Promissory Notes filled out correctly and with all required proof attached will be processed first. 

Using Scholarships (Waterloo & External), Awards & Bursaries to Pay Fees:

• Scholarships, bursaries and awards indicated as Anticipated Aid on your Quest account will not be deducted from your account balance automatically. The registered status on your account must indicate "Fees Arranged".
• If you'd like to deduct the amount of scholarship funding you're going to be receiving during the term from the balance you have to pay the University of Waterloo (as indicated on your Quest student account), you MUST submit a Promissory Note along with proof of the financial aid. You need to do this even if the scholarships are already showing on your student account as Anticipated Aid.
• If you'd prefer not to submit a Promissory Note but simply have your scholarship amounts refunded to you during the term, you can simply pay the full amount of fees posted to your student account by the due date using one of the stated payment options.
• Scholarships and awards indicated as “Anticipated Aid” on graduatestudent Quest accounts will be applied to the student’s account balance during the first week of classes, provided the student's registered status is "Fees Arranged."  
• A print-out of your Quest account financial page qualifies as proof for any scholarships and bursaries which are indicated on your Quest account as “Anticipated Aid.”