University of Waterloo
185 Columbia St W.
Waterloo, Ontario, Canada N2L 3G1
+1 519 888 4501
In order to initiate returns, procure and fill out a Shipping Order. Please provide as much information as possible on the Shipping Order (quote, web address, contact name, phone, fax, e-mail, make and model number, reason for repair, whether the supplier has been contacted). It is also very important to provide the number of the original purchase requisition or purchase order. The Shipping Order should then be sent to Central Stores. If the purchase to be returned is relatively small, send it also to Central Stores. If it is too large, make sure that an appropriate description of the purchase and its storage details are outlined in the Shipping Order so Central Stores can pick it up. If there are any problems, contact Trevor Beatson at Central Stores. Please note, orders placed using a systems contract vendor should generally be returned using the systems contract requisition. The exceptions are: Chromatographic Specialties, Fisher Scientific, and Canadian Bearings - all of which a Shipping Order should be used.
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.