WatProcure powered by JAGGAER

The University of Waterloo has successfully implemented WatProcure, an eProcurement solution powered by JAGGAER, meant to enhance our existing procurement processes. We have called it WatProcure to align with our university’s branding strategies; however, you may see references to WatProcure and/or Jaggaer interchangeably during the next few months while we are onboarding this new system.

What is WatProcure?

Jaggaer is currently used by a large number of Universities in Canada and the US, particularly those with a research focus.  WatProcure (powered by Jaggaer) will be used for requisitioning and invoicing laboratory products, computer equipment, office supplies, MRO, electronics, and other products and services. It will enable users at the University of Waterloo to easily source and purchase products from our preferred suppliers. 

Providing stakeholders with more modern technology and processes, the Jaggaer system offers an environment that more closely aligns with the familiar buying experience of Amazon and other online marketplaces.  Jaggaer is expected to help the University to achieve both real cost savings through consolidation of purchases to preferred, contracted suppliers, as well as more intangible savings through simpler and more condensed process flows per transaction, with fewer manual touchpoints throughout the process.

UWaterloo uses the following modules within WatProcure

Contract + Module

Contract + Module

Current State​

Future State​

  • Phone calls/emails/scrolling the Procurement website to figure out what is the process to buy goods and commodities that are over $10k and who can help with it​

  • All RFX requests are entered into Jaggaer​

  • In Jaggaer a buyer will be assigned and will review completed requests​

  • Uncertainty with which documents to complete and what information is needed to get started on an RFX​

  • After P&CS has reviewed the request, they can then advise on the correct documents based on the responses to triaged questions​

  • Uncertain about the process for the creation, review and execution of contract documents​

  • All contract requests are entered into Jaggaer​

  • Procurement Contracts Specialist will review the request and then advise on the correct documents/process based on the responses to triaged questions​

  • For previous RFX processes, there is no quick access to the previous documents, especially if new persons are in new roles​

  • Jaggaer is a central repository of all documents related to a request​

  • Not sure how to find active and expired contract documents related to our department​

  • Jaggaer is a central repository of contract documents​

  • No linkage between the contract and Unit 4 ​

  • eProcurement in Jaggaer will allow for contracts to be linked to the buying activities​

What's in it for me?

  • I have a reportable date of when I made my request.​

  • I have a place where I can share my information with Procurement.​

  • It is a one stop shop – I can easily find where to put my request in and I can see my previous and ongoing requests. No more sending emails or not knowing who to ask for help.​

  • I know who has been assigned in Procurement to help me with my purchase or Agreement. ​

  • I know where to find my contract documents and any history/documentation associated with that contract.​

  • If I have a catalogue of items, the contract can be linked to the purchase of items.​

Supplier Management

Supplier Management

By centralizing this data within a structured framework, we enhance data integrity and streamline the payment setup process. This not only reduces errors but also accelerates the pace at which suppliers can be paid promptly, fostering stronger vendor relationships and enhancing overall operational efficiency.

Our new Supplier Request Approval and Invitation system offers procurement professionals an invaluable opportunity to validate each supplier request, ensuring that UW engages with reputable partners who meet our criteria for quality, reliability, and ethical conduct.

eProcurement

eProcurement

The ePro module is the lynchpin of the WatProcure system with which campus will be interfacing. The ePro module will provide users with access to a more modern technology and procurement process.

WatProcure (powered by Jaggaer) offers an environment that more closely aligns with the familiar buying experience of Amazon and other online marketplaces.  The system is expected to help the University to achieve both real cost savings through consolidation of purchases to preferred, contracted suppliers, as well as more intangible savings through simpler and more condensed process flows per transaction, with fewer manual touchpoints throughout the process.

  • Users will find it easier to know/find suppliers with which the University has contracts/special pricing​

  • Punch out and Hosted Catalogues for high-volume suppliers make it easier to purchase without having to use/reconcile P-Card​

  • Punch out, and Hosted Catalogues for high-volume suppliers make it easier to purchase without having to use/reconcile P-Card​

  • Improved visibility and connectivity of requisition/PO/receipt/invoice/comments/attachments related to a single transaction​

  • Electronic invoicing reduces manual entry errors and speeds up processing through workflow, resulting in faster payment to suppliers​

Invoicing + Digital Capture

Invoicing + Digital Capture

The Digital Capture module is meant to significantly reduce the amount of manual processes and Payment and Expense Team costs utilizing a powerful invoice scanning solution.

Key features include: 

Leveraging self-service invoice capture 

Invoice data automatically moves through the approval process to payment, enabling the Payments and Expense team the ability to focus only on exceptions. Prompt payment of invoices will lead to improved Supplier relationships.

Reducing the overwhelming volume and costly manual processing of paper invoices

In todays world, many invoices we receive are fax, paper or email-based and must be processed manually. Capturing invoices in a digitized format improves the overall time to process, approve and pay invoices and allows Payment and Expense team members the ability to shift their focus from data entry to more value-added initiatives.

Provides opportunities for the Payment and Expense Team to add more value

Automating invoicing processes lets the Payment and Expense Team build skills like supplier relationship management, analytics and business intelligence, and fraud and compliance. With Invoicing and Digital Capture, the Payment & Expense Team can focus on more strategic initiatives that inform decision making and increase their value within the team and institution.

Supplier Enablement

Supplier Enablement

Under construction 

Contracts AI

Contracts AI

WatProcure Contracts AI is a comprehensive contract processing platform powered by Artificial Intelligence & Machine Learning. Using optical character recognition (OCR) and natural language processing (NLP) techniques, the Contracts AI solution can ingest contracts from disparate sources and holistically analyze them in a fraction of the time. The platform works as a seamless AI layer on top of the WatProcure Contracts+ solution and delivers deeper contract document visibility and insights.

Communications

Communication Date sent Delivery Method
New eProcurement System Implementation Project January 12, 2024 Email
Moves like Jaggaer: new eProcurement system to be implemented January 17, 2024 Daily Bulletin

Jaggaer eProcurement project update

March 31, 2024 Finance Newsletter (requires WatIAM)
Jaggaer eProcurement project update April 29, 2024 Daily Bulletin

Jaggaer eProcurement name game update…and the winner is…

June 28, 2024 Finance Newsletter (requires WatIAM)

Announcing WatProcure, Waterloo's new eProcurement system

July 22, 2024 Daily Bulletin
WatProcure powered by Jaggaer update July 31, 2024 Finance Newsletter (requires WatIAM)
Procurement system implementation project update September 27, 2024 Daily Bulletin
WatProcure (powered by Jaggaer) eProcurement project update September 30, 2024 Finance Newsletter (requires WatIAM)
WatProcure goes live October 28th, 2024 October 31, 2024 Finance Newsletter (requires WatIAM)
WatProcure, the University's new eProcurement system is now live November 5, 2024 Daily Bulletin
New eProcurement system is now live November 20, 2024 Email

Last update: 25-Nov-2024