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International Peer Community Volunteer

Opportunity type: 
Employment type: 
Part time
Position description: 

The Student Success Office is recruiting undergraduate and graduate student-volunteers to assist with the execution of programs that support international students. This primarily entails supporting the International Peer Community, but will occassionally include other online international student programming initiatives. 

Special Requirements: Virtual components of this program require you to work remotely from your home location. To be eligible for this position, you must have access to a computer, fast reliable internet, and a quiet home space.  

Only successful applicants will be contacted. Please email or with any questions or concerns.

General responsibilities 

  • Uphold the principles, mission and policies of the Student Success Office and the University of Waterloo 
  • Actively engage participants in both online and in person events 
  • Show enthusiasm and excitement for life at UWaterloo and maintain a positive attitude 
  • Provide information about on-campus services and resources available to students 
  • Be prepared with talking points and deliver engaging live events while interacting with an online audience and answering student questions 

Time commitment

  • Successful candidates are expected to participate with a minimum of 20 hours throughout the term

International Peer Community responsibilities 

  • Foster a safe and welcoming environment where students can make connections and feel a sense of belonging at UWaterloo 
  • Be knowledgeable of campus resources that support international students and share when appropriate 
  • Check in regularly with members to ensure they have adequate support 
  • Attend regular meetings with your Community Leader (bi-weekly check ins, team meetings) 
  • Attend a midterm check-in session held by Assistant Coordinator, International Student Experience and/or Community Leaders 
  • Participate and support monthly Community Events
  • Respond to all communication from Group Members, Community Leaders, Co-Volunteers and Program Coordinators within 24 hours 
  • Assist with other International Student Transition programs as required 

International student programming responsibilities 

  • Prepare and answer common questions about studying, social life on campus, etc. 
  • Assisting new students and their families with navigating UWaterloo’s online systems 
  • Encouraging student participation and engagement in social activities (example: games or activities to encourage student interaction) 

Training and professional development 

Prior to the start of your role, you will be required to complete two mandatory trainings: 

  • Volunteer Orientation 
  • Foundational Training Program (FTP) - The FTP will equip you with the essential tools to be an effective volunteer. You can find the different training sessions available online. FTP has two components: 
    • Four online, asynchronous modules (LEARN) 
    • One 90-minute, synchronous workshop (MS Teams) 

Note: If you have previously completed FTP for a different peer mentorship role on campus (previously called Peer Mentorship Program), you are not required to complete it again. If you are unsure, send an email with your name and student number to and we will verify for you. 


  • Knowledgeable of the first-year international student experience; awareness of the needs of first-year international students and English Language Learners 
  • Strong organizational skills and quick to respond to communication from students and staff 
  • Excellent time management skills, capable of managing multiple demands with accuracy and attention to detail 
  • Exceptional interpersonal and communication skills; comfortable with meeting a variety of new people and holding welcoming conversations 
  • Approachable, supportive, and non-judgmental; possess active listening skills and diplomacy 
  • Knowledgeable about campus services and supports available for students at UWaterloo 
  • Excellent problem-solving skills and sound judgment 
  • Registered as a full or part-time (including co-op) student in good academic standing at time of hire
  • Experience in working with individuals from diverse cultural backgrounds would be an asset 
  • International or cross-cultural experience and/or additional language competencies are an asset 
Date posted/application open: 
Thursday, March 24, 2022
Application deadline: 
Sunday, April 10, 2022 (All day)
Posted by (department/office): 
Student Success Office
Number of positions: