Asking for help is a strategy for success; it’s not a sign of failure.
New students know there are differences between high school and university. But, they don't always know what they are.
Your student is very smart and driven. When obstacles appear, they may hesitate to reach out to on-campus resources.
They could fear they'll appear weak or unintelligent. Your student is probably used to helping others and may find it hard to ask for help themselves.
If parents and supporters encourage students to ask for help, even if your student didn't mention needing it, students are more likely to make help-seeking part of their behaviour.
Think of yourself as an "unofficial ambassador" for the University of Waterloo.
If we all work together, students can learn new strategies for success. They will develop the confidence to go to their professors’ office hours and say, “I don’t understand this”, or “I want to clarify something you said in class”.
Student resources
Refer your student to the resources listed below as needed. You can also remind them to check the Current Students website to explore opportunities to get involved, build community, find help and access their support system.