The SYDE Graduate Studies Office remains closed for in-person service during the Fall 2020 term and we are working remotely. 

All forms and email inquiries must be submitted by email to the appropriate program contact listed below, for processing. If you are submitting a form, including theses and comp exam/defence booking requests, please refer to the EGSO COVID-19 Operating Guidelines for instructions on electronic submission, approvals, etc.

We are working to respond to and process requests as quickly as possible and request that you allow 5 business days after your submission/email before sending further emails due the higher volume of incoming emails. Our business days for operations are Monday through Friday, excluding holidays where the University is closed.

The GSPA COVID-19 Updates for Graduate Students web page contains guidance and information specific to graduate studies and is updated regularly as the situation evolves.

We are also working to update our departmental current graduate student web pages to provide further guidance and assistance. Please check back regularly for updates.


graduate studies

Department graduate office contacts

When contacting members of the SYDE Graduate Studies Office please use your UWaterloo e-mail address if you are a current student at the University of Waterloo.

We request that you include your name as shown on Quest and 8-digit student identification number in your message to prevent delays in response and/or processing times so we can easily access your record. 

Jackie Leach - MASc and PhD programs (including GRS and award payments)
Graduate Administrative Coordinator
Email: jackie.leach@uwaterloo.ca

Jeannette Friend - MEng program
Graduate Studies Assistant
Email: jmfriend@uwaterloo.ca

Eihab Abdel-Rahman
Professor and Associate Chair of Graduate Studies
Email: eihab@uwaterloo.ca

Academic requirements and resources

The sections below contain links to helpful information and processes for current and new students to follow, specific to the graduate programs in Systems Design Engineering.

Questions regarding graduate program matters should be directed to the contact noted above for your program.