Do you need urgent help? Are you in crisis, feeling unsafe, or worried you might hurt yourself or others? If you are experiencing a life-threatening issue, please call 911 or go to the nearest hospital emergency room
Are you within Canada but living outside of Waterloo Region? Below is a limited list of provincial and national crisis lines.
National Resources
National Resources
- Crisis Services Canada - call 1-833-456-4566 (24/7) OR text 45645
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Canada Suicide Prevention Service - call 1-833-456-4566 (24/7)
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Visit Crisis Services Canada for the distress centres and crisis organizations nearest you.
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Visit Canadian Mental Health Association for a location nearest you.
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Hope for Wellness Help Line (offers immediate help to all Indigenous peoples across Canada.)
Provincial Resources
Alberta
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Provincial Health Information Line: Health Link - Call 8-1-1 or visit
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Alberta Human Services: Find Supports and Services.
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Family Violence Info Line. Call 310-1818 or chat online here
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Child Abuse Hotline - Call 1-800-387-5437
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Bullying: Get Help - Call 1-888-456-2323 or chat online here
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Alberta Elder Abuse Awareness Council - Call 310-1818
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Mental Health Helpline - Call 1-877-303-2642.
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Addiction Services Helpline - Call 1-866-332-2322.
British Columbia
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Provincial Health Information Line HealthLinkBC - Call 8-1-1
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VictimLink BC. Call 1-800-563-0808 - a toll-free, confidential, multilingual service available across B.C. and Yukon 24/7 providing information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. Available in 150 languages, including multiple North American Indigenous languages.
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Report Child Abuse - Call 1-800-663-9122
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BC Mental Health and Substance Use Services Crisis Line - Call 310-6789
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Crisis Intervention and Suicide Prevention Centre of British Columbia - Call 1-800-784-2433 (1-800- Suicide)
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Here to Help BC - Mental health and substance use resources.
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Kids Help Phone - Call 1-800-668-6868 - crisis line for youth (including post-secondary students aged 25 and under)
Manitoba
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Manitoba Suicide Prevention & Support Line - Call 1-877-435-7170
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Klinic Sexual Assault Crisis Line - Call 204-786-8631 OR 1-888-292-7565 - Teletypewriter (TTY) 204-784-4097
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For More Information and resources in Manitoba visit their website here.
New Brunswick
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Provincial Health Information Line. Tele-Care: Call 8-1-1
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Emergency Social Services (After Hours) - Call 1-833-733-7835 (Available everyday 4:30 PM - 8:15 AM)
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Adult Protection Program - Call 1-833-733-7835 - The Adult Protection Program investigates and addresses abuse and neglect in adults who live with a disability and seniors aged 65 or older.
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Fredericton Sexual Assault Centre - Call (506) 454-0437 (Every day, 5:00 PM - 8:00 AM)
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Suicide Prevention CHIMO Helpline - Call 1-800-667-5005 (24/7)
Newfoundland and Labrador
- Newfoundland and Labrador Healthline - Call 811 OR 1-888-709-3555
- Teletypewriter (TTY) 1-888-709-2929
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Mental Health Crisis Line 24 hour: 1-888-737-4668
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Gambling Help Line (Toll Free): 1-888-899-4357 OR 1-888-363-5864
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Smokers Help Line (Toll Free): 1-800-363-5864
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For more information and resources please visit Newfoundland and Labrador Helplines or Bridge The gApp
Northwest Territories
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The NWT Help Line - Call 1-800-661-0844 - Offers free support to residents of the Northwest Territories 24/7, 100% free and confidential. The NWT Help Line also has an option for follow-up calls.
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For more information and resources please visit the Northwest Territories Health and Social Services page
Nova Scotia
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Mental Health Mobile Crisis Team (MHMCT) - Call 902-429-8167 - 24/7 Provincial Telephone Crisis Line for children, youth or adults who are experiencing a mental health crisis. *service is Mobile for the Halifax Region
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Call the Mental Health Crisis Line 1-888-429-8167 (toll free) - Telephone crisis support and mobile response support are offered for work, home, school, and community agencies. Service is available 24/7.
Nunavut
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Nunavut Help line - Call 1-800-265-3333
Ontario
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Provincial Health Information Line - Telehealth Ontario: Call 1-866-797-0000
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Assaulted Women's Helpline - Call 1-866-863-0511
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Elder Abuse Ontario - Call 1-866-299-1011
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Distress and Crisis Ontario - offers instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support.
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Drug and Alcohol Helpline - Call 1-800-565-8603
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Mental Health Helpline - Call 1-866-531-2600
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Good2Talk: Ontario’s 24/7 helpline for post-secondary students - Call 1-866-925-5454 OR text GOOD2TALKON to 686868.
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ConnexOntario - Call 1-866-531-2600 - provides 24/7 free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling.
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BounceBack - free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. Go to to submit an online referral, or access the online videos here.
Prince Edward Island
- Island Helpline - Call 1-800-218-2885 if you are in a crisis, feeling depressed or thinking about suicide
- Mental Health and Addictions Information Line - Call 1-833-533-9333 - Available 8:00 AM - 4:00 PM Monday to Friday.
- For Adult Urgent Psychiatric Care
- Charlottetown: Psychiatric Urgent Care Clinic, 9 a.m. – 7 p.m. daily at Hillsborough Hospital
- Summerside: Psychiatric Urgent Care Clinic, 10 a.m. – 7 p.m. daily at Prince County Hospital (Malpeque Room)
- For more information about Prince Edward Island, please visit their website here.
Quebec
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Provincial Health Information Line. Info-Sante - Call 8-1-1
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La Ligne Aide Abus Aînés (Elder Mistreatment Helpline). Call 1-888-489-2287
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Batshaw Youth and Family Centres Foundation - Call Youth Protection Services (514) 935-6196
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Drugs: Help and Referral - Call 1-800-265-2626
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Preventing Suicide - Call 1-866-277-3553
Saskatchewan
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Provincial Health Information Line HealthLine - Call 8-1-1
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Victims of Crime and Abuse - for a list of community-based organizations and their contact information.
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Child Abuse and Neglect help - for a list of local child protection offices and their contact information.
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Age Friendly Saskatchewan Senior Neglect and Abuse Awareness
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Saskatchewan Health Services - information on various health services available to people in Saskatchewan.
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Saskatchewan Mental Health and Addiction Services - resources on services, supports, and education available to people struggling with mental health and addiction issues.
Yukon
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Territorial Health Information Line HealthLine - Call 8-1-1. If you are calling from a satellite phone, dial (604) 215-4700 to reach the Health Services Navigator at HealthLink BC.
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Family and Children's Services - Call 1-800-661-0408 ext. 3002, or visit
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VictimLink - Call 1-800-563-0808
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Alcohol and Drug Services - Call 1-855-667-5777
Disclaimer: While we check the links and information above to ensure they are up to date, changes may be made without notice and may not be reflected above.