National & Provincial Crisis Lines

Do you need urgent help? Are you in crisis, feeling unsafe, or worried you might hurt yourself or others? If you are experiencing a life-threatening issue, please call 911 or go to the nearest hospital emergency room

Are you within Canada but living outside of Waterloo Region? Below is a limited list of provincial and national crisis lines.

picture of map of Canada

National Resources

National Resources

Provincial Resources


British Columbia

  • Provincial Health Information Line HealthLinkBC - Call 8-1-1

  • VictimLink BC. Call 1-800-563-0808 - a toll-free, confidential, multilingual service available across B.C. and Yukon 24/7 providing information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. Available in 150 languages, including multiple North American Indigenous languages.

  • Report Child Abuse - Call 1-800-663-9122

  • BC Mental Health and Substance Use Services Crisis Line - Call 310-6789


New Brunswick

Newfoundland and Labrador

Northwest Territories

Nova Scotia

  • Mental Health Mobile Crisis Team (MHMCT) - Call 902-429-8167  - 24/7 Provincial Telephone Crisis Line for children, youth or adults who are experiencing a mental health crisis. *service is Mobile for the Halifax Region



  • Distress and Crisis Ontario - offers instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support.

  • Drug and Alcohol Helpline - Call 1-800-565-8603

  • Mental Health Helpline - Call 1-866-531-2600 

  • Good2Talk: Ontario’s 24/7 helpline for post-secondary students - Call 1-866-925-5454 OR text GOOD2TALKON to 686868. 

  • ConnexOntario - Call 1-866-531-2600 - provides 24/7 free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling.

  • BounceBack - free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness. Go to to submit an online referral, or access the online videos here.

  • Big White Wall - An online peer to peer support community.

Prince Edward Island

  • Island Helpline - Call 1-800-218-2885 if you are in a crisis, feeling depressed or thinking about suicide 
  • Mental Health and Addictions Information Line - Call 1-833-533-9333 - Available 8:00 AM - 4:00 PM Monday to Friday.
  • For Adult Urgent Psychiatric Care
  • For more information about Prince Edward Island, please visit their website here.




Disclaimer: While we check the links and information above to ensure they are up to date, changes may be made without notice and may not be reflected above.