Immigration documents

Our Immigration Consultants can help you through the process of applying for documents or renewing them. Learn about our information sessions and appointment hours

Changes to immigration regulations impacting applying for a study permit, studying in Canada, and working during your studies took effect June 1, 2014. If any of your immigration documents were issued prior to this date, you are welcome to speak to one of our Immigration Consultants about any concerns you may have.

First you need a valid passport

A passport is issued by your country of citizenship. Your Canadian immigration documents will not be issued beyond the expiry date of your passport. We recommend renewing your passport at least six months before it expires. If you need to apply for a new passport while in Canada, you can do so through an embassy, diplomatic mission or consulate of your country.

Find out what you need to enter Canada

Before you board a plane to Canada, you either need a temporary resident visa (TRV) or an Electronic Travel Authorization (eTA) unless you are a citizen of the United States. Determine which authorization you need by taking the short Immigration, Refugees and Citizenship Canada questionnaire. You will also need a valid post-secondary study permit to study at Waterloo if your program of study in Canada is more than six months.

Apply for documents and understand immigration regulations

More information on the documents you need to enter and study in Canada can be found at Immigration, Refugees and Citizenship Canada (IRCC).

Lost, stolen or damaged Canadian documents 

If one of your Canadian immigration documents has been lost, stolen or damaged, you can apply for a replacement copy. Most documents issued by Canadian immigration authorities can be replaced except for a temporary resident visa (TRV). You will have to apply for a new TRV once you have a valid passport and study permit.

Fixing an error or changing a condition on your document

If you want to apply to change a condition or you think there is an error on your Canadian study permit or work permit, please come into the office to speak to an Immigration Consultant for help.