WaterlooWorks: employer help

For help using WaterlooWorks, click on the links below for step-by-step instructions.

Register

• Create an account
• Log in to WaterlooWorks
• Reset your password

Get started

• Use your dashboard
• ​Communicate with your service team
  • ​Your service team staff

View, edit and post job postings

• Post or repost a job
  • Review job titles and accepted short forms
  • Understanding program cluster mapping
  • How to add pre-screening questions to job postings
• Edit a job posting
• View current postings

Review applications

• Screen applications
• Submit an interview schedule

Interview

• View and manage interview schedules
• Parking and directions to Tatham Centre
• Interviewing by phone
• Interviewing by webcam

Rank and match with your candidates

• Rank interviewed candidates
• View match results

Work term

• Obtain a work term confirmation letter
• Provide work-term details
• Complete the midterm eCheckIn
• Submit performance evaluations
• Work Term Rating Summary
• Obtain a tax credit receipt

Technical Issues

In the event of a technical issue with WaterlooWorks, please attempt the following before requesting help: 

• WaterlooWorks operates best on Google Chrome. If you are not using Google Chrome, switch to that browser and try again.
• If you are using Google Chrome, restart your browser and try again
• Clear your cache from your browser and try again
• Restart your computer and try again 

Contact us

If you have any other questions and need assistance, contact the WaterlooWorks help desk by:

Please note that office hours are Monday to Friday, 8:30 a.m. to 4:30 p.m. Phones will only be answered during these times.