Wednesday, November 27, 2024
New WatIAM Password Requirements
Effective November 27th, 2024, new WatIAM password requirements will be in place. Existing users' passwords do not need to be changed, but new passwords must comply with the new rules. Please see IST's announcement for more details.
Friday, November 1, 2024
Regroup Mobile
WatSAFE has been deactivated. Regroup Mobile is now the sole emergency notification system at University of Waterloo. For instant safety notifications, please download the Regroup Mobile app.
Our primary goal is customer service.
We offer computing support for the Faculty of Science. We want to help you...
Stay connected
- Email client configuration for on-campus and off-campus email accounts
- Wireless connection for laptops and other mobile devices
- Nexus lab locations and scheduling information
- Mapping your R: drive and connecting remotely so you can work from anywhere
- Troubleshooting wired connections on campus
- Troubleshooting login problems (Nexus accounts, Connect email, Office 365, WatIAM/Quest, etc.)
Get the content you want
- Help avoid spam or set up other filters for email
- Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)
Maintain the high performance you need
- Troubleshooting performance issues
- Support for malware detection and removal
Connect with resources
- Setup for meetings/defenses (usually requested through departmental grad coordinator)
- Faculty member lab bookings
- Backups for faculty member research
- Flatbed scanner for student scanning
- Hardware configuration/hookup, upgrades, and troubleshooting assistance