In keeping with the goal of reducing the covid-19 risk to students and staff, we have taken the following measures:

On-campus Science Computing offices are closed.
- Support will be remote only unless in-person presence is essential.
- Please contact a Science Computing representative to discuss appointment possibilities.
In-person access to the student computing labs (Nexus labs) is not available in Spring 2021 or Fall 2021.
- Remote lab access is available to Science students on the Remote lab access page.
- Remote access to SPSS and RStudio is available to Science students using these instructions.

Virtual support is still available at the above contacts or via Teams.

Thank you for your patience in these unprecedented times.

Welcome to Science Computing

Our primary goal is customer service.

We offer computing support for the Faculty of Science. We want to help you to....

Email client configuration for on-campus and off-campus email accounts
Wireless connection for laptops and other mobile devices
Nexus lab locations and scheduling information
Mapping your N: drive and connecting remotely so you can work from anywhere
Troubleshooting for wired connections on campus
Troubleshooting for login problems (Nexus accounts, Connect email, Office 365 (edu), Watiam/Quest, etc.)

Help setting up spam and other filters for email
Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)

Skype setup for meetings/defenses (usually requested through departmental grad coordinator)
Faculty member lab/link room bookings
Backups for faculty member research
flatbed scanner for student scanning
hardware configuration/hookup, upgrades and troubleshooting assistance

News

July 9, 2019Allan Fleming
Science Computing is very sad to announce the passing of Allan Fleming who died quietly in his sleep just five months after his retirement in February, 2019. Allan’s quiet, humble friendliness and love of laughter belied his status as a huge asset to the Faculty computing support and server management team. He worked his magic on many machines, always focused on the positive and served as a great contributor to the morale of his unit as well as his clients’ service experience. We will miss him greatly.
May 15, 2019Net-ID is being replaced with a better solution for guests
New guest Wi-Fi service on campus (from Daily Bulletin, May 15, 2019) - Net-ID replacement

The Net-ID service used for guest Wi-Fi access is being shut down, according to an announcement from Information Systems and Technology (IST).

Net-ID will no longer be available beginning Saturday, June 1. After June 1, users connected to Eduroam using Net-ID (userid@netid.uwaterloo.ca) will be disconnected.