We offer computing support for the Faculty of Science. Our primary goal is customer service. We want to help you to....
Stay connected
- Email client configuration for on-campus and off-campus email accounts
- Wireless connection for laptops and other mobile devices
- Nexus lab locations and scheduling information
- Mapping your N:\ drive and connecting remotely so you can work from anywhere
- Troubleshooting for wired connections on campus
- Troubleshooting for login problems (Nexus accounts, Connect email, Office 365 (edu), Watiam/Quest, etc.)
Get the content you want
- Help setting up spam and other filters for email
- Support for software and web resources (e.g. MS Office, library resources, Refworks, LEARN, adding funds to WatCard, printing)
Maintain the high performance you need
- Troubleshooting for performance issues
- Malware detection and removal
Connect with resources
- Skype setup for meetings/defenses (usually requested through departmental grad coordinator)
- Faculty member lab/link room bookings
- Backups for faculty member research
- flatbed scanner for student scanning
- hardware configuration/hookup, upgrades and troubleshooting assistance
