Services

Services

A list of services and instructions available with support from Science Computing.

Can't log in?

Troubleshooting information for successfully logging in to various commonly used services including WatIAM, Nexus, Duo 2FA, etc.

Email

Information and support for e-mail services on various platforms. 

IP request (Science only)

An IP request form only for members of the Science department. In order to use a wired connection within the Science buildings, a request for an IP address must be made.

Microsoft Office

Instructions about using the University's Microsoft Office services.

Network Drives

Information about the R: drive and mapping it on your computer.

Networking

Information about the University's network access. 

Our labs

Two lab computer rooms are available for use.

Printers

Information regarding the proper use printers for faculty and staff.

Remote machine access 

Instructions on how to access machines remotely using AVD and Remote Desktop.

Repairs and upgrades 

Basic computer repair and upgrade consultations are available for Science clients only. Please contact Rick Loney for more information.

Research support

The different ways Science Computing can help support your research.

Software

Instructions regarding the various software supported by Science Computing.

Video conferencing

We have portable kits available for custom video conferencing. Please contact Paul Miskovsky for more information.

Additional services

In addition to the services shown above, custom solutions may be available. Please contact the Science Computing Helpdesk with any questions or special requests. This includes, but is not limited to:

  • Backup solutions. 
  • Equipment deployments, loans, and disposals.
  • Monitoring, troubleshooting, and repairing software and hardware.