Mobile Ordering App

Campus Order Up is a mobile ordering application in which customers can place their order in advance, pay by Credit Card or WatCard and pick up their food at the the designated pick up location or have it delivered on campus* - FOR FREE! No surcharges, no tipping!  

Time! With Campus OrderUp you can skip the lines! Lines can often be quite long in Brubakers at the Student Life Centre during the lunch hour, which means you may spend a good portion of your time standing in lines.  Simply order 15-20 minutes ahead and pick your food up when it's ready! 

Convenience! Have it delivered right to your office building or residence building, and don't worry about walking over! See App for which locations deliver and all the delivery spots!

Loyalty Points — Every time you order or participate in a challenge, you earn points which you can use towards winning awesome prizes such as food, UWaterloo wear, Warriors tickets and more!  

The app offers the convenient option to pre-order your food for a set time in the future – on the same day only. 

Step 1 - Select which restaurant you would like to order 

Step 2 - Click the top right corner which it says "ASAP" 

Step 3 - Select "Order Ahead" 

Step 4 - Write in the time you would like to pick up your order. 

Step 5 - Complete order and check out 

Step 6 - At pick up time, go to the Brubakers Mobile App Ordering pick up counter, scan your QR code and get your order! 

Step 7 - Enjoy your food! 

1. Open up the App store on IOS or Google Play on Android devices. 
2. Search Campus OrderUp. 
3. Download.
4. Select 'University of Waterloo'
5. On IOS your interface will show our UW Mobile App icon -- On Android your interface will continue to look like the generic Mobile OrderUp icon.
6. Once you finished downloading the app,
   1. Students: choose whether to use your Waterloo ID to sign up or an email address. Note: if you plan to use your Watcard and/or meal plan as the payment method, you MUST use your Waterloo ID to sign up.
   2. Staff/Community members: select use your email to sign up and use any email address you like. At this time, staff Watcards can not be used as a form of payment. 
7. You can now order delicious made to order meals!

Have trouble finding the app? Find it here.

Step 1- Open the app, on the bottom right hand corner select the "more" tab and than select payment methods. 

 Step 2- If you wish to add a Watcard, select the Watcard option and log in with your credentials and follow the instructions on the screen. At this time this option is only available to students only.

Step 3- If you wish to add a credit card, select the credit card option. Fill in or scan your credit information and select add card. 

Congratulations! You are now all ready to order from our delicious options! 

If you are having problems with the app, we recommend trying a few things:

1. Restart your phone: it might sound simple, but this basic troubleshooting can solve many problems
2. Be sure the UW Food Services app is up to date: this can be confirmed in iTunes App Store or Google Play.
3. Unistall the UW Food Services app and reinstall it: it can be found by searching ‘UW Food Services’ in the iTunes App Store and Google Play.

If this does not work, please do not hesitate to reach out to us.

The loyalty program helps you build points for chances to win cool prizes.  Earning points is easy, from completing your profile, rating the app and of course, placing orders will get you points. 

Check out the Rewards tab at the bottom of your screen to see what level you are at.  When you are ready to spend some points, check out Contests.  In Contests, you will see opportunities to put your points towards winning various things – credit towards your next mobile app order or UWaterloo swag.  Once the contest is full, a winner will be drawn and contacted by UW Food Services!

Please note: University of Waterloo staff and faculty members are not eligible to join contests.