We acknowledge that our work is on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our institution is situated on the Haldimand Tract, the land promised to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Indigenous Initiatives Office.
Food Services is excited to announce the launch of our own Mobile Ordering App! Available in the Student Life Centre, order on the app, pay by WatCard or Credit Card and skip the lines!
Download the App today by searching "UW Food Services" in the App Store or Google Play Store.
What is the app used for?
It's a mobile ordering application in which customers can place their order in advance, pay by Credit Card or WatCard and pick up their food at the pick up window in the Student Life Centre. At this time, there is no delivery option.
What are the benefits to using the app?
Time! Lines can often be quite long in the Student Life Centre, which means you may spend a good portion of your break standing in lines. Simply order 15-20 minutes ahead and pick your food up when it's ready!
Loyalty Points - every time you order or participate in a challenge, you earn points which you can use towards winning awesome prizes such as food, UWaterloo wear, Warriors tickets and more!
WHERE CAN I ORDER FROM?
You can order from all of these locations (all in SLC):
How to Pre-Order on the App
The app offers the convenient option to pre-order your food for a set time in the future – on the same day only.
Step 1 - Select which restaurant you would like to order
Step 2 - Click the top right corner which it says "ASAP"
Step 3 - Select "Order Ahead"
Step 4 - Write in the time you would like to pick up your order.
Step 5 - Complete order and check out
Step 6 - At pick up time, go to the Brubakers Mobile App Ordering pick up counter, scan your QR code and get your order?
Step 7 - Enjoy your food!
Troubleshooting the App
If you are having problems with the app, we recommend trying a few things:
- Restart your phone: it might sound simple, but this basic troubleshooting can solve many problems
- Be sure the UW Food Services app is up to date: this can be confirmed in iTunes App Store or Google Play.
- Unistall the UW Food Services app and reinstall it: it can be found by searching ‘UW Food Services’ in the iTunes App Store and Google Play.
If this does not work, please do not hesitate to reach out to us.
What is the Loyalty program all about?
The loyalty program helps you build points for chances to win cool prizes. Earning points is easy, from completing your profile, rating the app and of course, placing orders will get you points.
Check out the Rewards tab at the bottom of your screen to see what level you are at. When you are ready to spend some points, check out Contests. In Contests, you will see opportunities to put your points towards winning various things – credit towards your next mobile app order or UWaterloo swag. Once the contest is full, a winner will be drawn and contacted by UW Food Services!
Please note: University of Waterloo staff and faculty members are not eligible to join contests.
Questions? Email us at firstname.lastname@example.org