Get mental health support when you need it

Physical distress - Health Services - 519-888-4096

• Health Services Building
• Open for urgent primary care

Emotional distress - Counselling Services - 519-888-4096

• Needles Hall Expansion, 2nd Floor
• Phone appointments available

Aggressive behaviour - Special Constable Service - 519-888-4911 / 519-888-4567, ext. 22222

• Commissary Building

Life-threatening issue - call 911

Non-emergency Waterloo Regional Police Services - 519-653-7700

Special Constable Service - 519-888-4911; 519-888-4567, ext. 22222

• The only after-hours resource on campus
• Trained to make an initial assessment of the student
• Have access to appropriate resources

Empower Me - 1-833-628-5589

• Counseling available via phone, video, and in person

Good2Talk - 1-866-925-5454

• Confidential and anonymous

Here 24/7 - 1-844-437-3247

• Supports addictions, mental health and crisis services

• Walk-in options available

Download the WatSafe app to your phone to quickly access mental health support information.

MATES, one-on-one peer support program offered by the Waterloo Undergraduate Student Association (WUSA)

• Online via Microsoft Teams to undergraduate students. To set up an appointment, please contact mates@wusa.ca

Glow Centre

• Online peer support for the LGBTQ2+ community via Skype to undergraduate students. To set up an appointment, please contact glow@wusa.ca

The Women’s Centre

• Online peer support via Skype to undergraduate students. To set up an appointment, please contact womenscentre@wusa.ca

Social media abuse help page

• Advice from the Office of Human Rights, Equity and Inclusion on how to handle this type of abuse.

Grand River Hospital

• Emergency care for mental health crises, 834 King Street West, Kitchener. Call 519-749-4300 ext. 6880.

Sexual Assault Support Centre

• 24-hour support line at 519-741-8633 for anyone who has experienced sexual violence. 

Register with the Employee and Family Assistance Program to receive free support services and workshops, or call 1-800-663-1142.

Visit Campus Wellness

QPR - Question, Persuade and Refer

Training content:

• How to Question, Persuade and Refer someone who may be having thoughts of suicide
• How to get help for yourself or learn more about preventing suicide
• Common causes and warning signs
• How to get help for someone in crisis

safeTALK

Training content:

• Move beyond common tendencies to miss, dismiss, or avoid the topic of suicide
• Identify people with thoughts of suicide
• Learn simple yet effective TALK steps: Tell, Ask, Listen, and KeepSafe
• Apply the TALK steps to connect a person with suicide thoughts to life-saving first aid resources

More Feet On The Ground (virtual or self guided online)

Training content:

• Comprehensive information about common mental health and addiction concerns
• Overview of signs/symptoms, treatment options, mental health stigma
• Facts, statistics, and stories of lived experience
• Campus and community resource information
• Opportunity to receive a certificate following successful completion of a brief on-line assessment of learning

See Mental health training opportunities for current offerings. 

In 2017, the Dean of the Faculty of Applied Health Sciences (now Faculty of Health) established the Dean's Advisory Committee on Health and Well-Being with a mandate to gather information about challenges, barriers, facilitators and resources for supporting health and well-being.

The Advisory works toward the development of tangible recommendations and resources for supporting health and well-being among students, staff and faculty from across the Faculty.

For more information and members, see Dean's Advisory Committee on Health and Well-being