Do you ever shy away from a situation involving conflict? Unsure how best to handle the situation? Worried that the situation will escalate and get out of control? Conflict doesn't always have to be destructive. Conflicts can be opportunities to generate growth and strengthen relationships when approached in the right way.
By the end of this workshop, you will have the ability to:
- Identify and use the five conflict management styles
- Learn how to redefine conflict in a positive way
- Apply the Five Whys technique, Position and Interest, and Intention-Action-Effect as effective problem- solving method
Please note, this workshop is only available to students currently studying at the University of Waterloo with valid UWaterloo email addresses.
