Waterloo Residences acknowledges that we live and work on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land promised to the Six Nations that includes ten kilometers on each side of the Grand River.
We understand that you may experience challenges with your room assignment and want a room change. You may be required to meet with a Residence Life Coordinator, engage in mediation and/or register with Accessible Housing if necessary, before a change can be considered. Learn more about room changes.
Considering canceling your residence contract or withdrawing from residence for academic, medical, and/or other reasons? We are sorry to see you go. Learn more about our withdrawal and cancellation process.
If you are withdrawing from residence or cancelling your residence contract while remaining academically enrolled at the University, you can find another University of Waterloo student who meets Campus Housing eligibility criteria to replace you in your contract. This releases you from the financial responsibility to pay for your contract. Learn more about how the replacement process works.
If you are withdrawing from residence or cancelling your residence contract and remaining academically enrolled at the University, but cannot find a contract replacement, an appeal is required to get your residence fees reimbursed. All decisions regarding reimbursement of residence fees will be made by the Residence Fees & Contract Appeals Committee. Financial relief by appeal is not guaranteed. Learn more about our three-step appeal process.