Contact & Hours

On statutory federal and provincial holidays, all campus offices and services close accordingly. 

Have a question, comment, or concern? Please contact us using email or phone with your full name and 8-digit Waterloo ID number and we'll get back to you as soon as possible!

Campus Housing Main Office

Monday - Friday, 8:30 a.m. - 4:30 p.m.

Our housing office has moved! We are no longer located in the Student Life Center. Our new housing office can be found in Ron Eydt Village (REV) South 110!

Phone: 519-888-4567, ext. 42679

Email: housing@uwaterloo.ca

IT Support ResNet

Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session

Front Desk Contacts

Village 1

519-888-4567, ext. 84086
24 hours a day, 7 days a week

Village 1 front desk will be closed starting April 27 and will re-open August 29, 2024

Ron Eydt Village 

519-888-4567, ext. 84448     

24 hours a day, 7 days a week

Ron Eydt Village front desk will be closed starting April 27 and will re-open August 29, 2024

Mackenzie King Village 

519-888-4567, ext. 36900
Daily, 8 am - 12 midnight

Mackenzie King Village front desk will be closed starting April 27 and will re-open August 29, 2024

UW Place 

519-888-4567, ext. 84040
24 hours a day, 7 days a week

Location of CMH front desk

Claudette Millar Hall

519-888-4567, ext. 84040
24 hours a day, 7 days a week

Location of CMH front desk

Columbia Lake Village

519-888-4567, ext. 33837
CLV hours effective May 4: 8 a.m. - 12 a.m. midnight Monday to Friday, 12 p.m. noon to 12 midnight Saturday and Sunday

Location of CLV front desk

Minota Hagey

There is no office or front desk at Minota Hagey. Any questions or concerns should be directed to the UW Place front desk for the spring term.

Personal crisis help

If you are in need of support, please visit our Student Wellness page for detailed information of resources available in residence, on and off campus.  

If you require urgent support, please contact Counselling Services.