On statutory federal and provincial holidays, all campus offices and services close accordingly.
Have a question, comment, or concern? Please contact us using email or phone with your full name and 8-digit Waterloo ID number and we'll get back to you as soon as possible!
Campus Housing Main Office
Questions about the first-year guarantee, housing contracts or general information reach out to our team!
Monday - Friday, 8:30 a.m. - 4:30 p.m.
Email: housing@uwaterloo.ca
Phone: 519-888-4567, ext. 42679
Office location: Ron Eydt Village (REV) South 110
IT Support ResNet
Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session
Front Desk Contacts
Village 1
519-888-4567, ext. 84086
24 hours a day, 7 days a week
Village 1 front desk will be closed starting April 27 and will re-open August 29, 2024
Ron Eydt Village
519-888-4567, ext. 84448
24 hours a day, 7 days a week
Mackenzie King Village
519-888-4567, ext. 36900
Daily, 8 am - 12 midnight
Mackenzie King Village front desk will be closed starting April 27 and will re-open August 29, 2024
UW Place
519-888-4567, ext. 84040
24 hours a day, 7 days a week
UWP front desk (located in CMH) will be closed starting August 17 and will re-open on August 29, 2024.
Claudette Millar Hall
519-888-4567, ext. 84040
24 hours a day, 7 days a week
UWP front desk (located in CMH) will be closed starting August 17 and will re-open on August 29, 2024.
Columbia Lake Village
519-888-4567, ext. 33837
CLV hours effective May 4: 8 a.m. - 12 a.m. midnight Monday to Friday, 12 p.m. noon to 12 midnight Saturday and Sunday
Minota Hagey
There is no office or front desk at Minota Hagey.
Any questions or concerns from Minota Hagey residents should be directed to the:
- UWP front desk (located in CMH) in the spring term
- Village 1 front desk in the fall term (starting August 29, 2024)
Personal crisis help
If you are in need of support, please visit our Student Wellness page for detailed information of resources available in residence, on and off campus.
If you require urgent support, please contact Counselling Services.