Residence Life Processes and Policies

Supporting a safe and secure residence community is an important role of the Residence Life team. Residence Life Dons, Team Leaders and Residence Life Coordinators (RLCs) work together with our residents to maintain an environment conducive to learning and community building. 

When we are made aware of or observe a possible violation of the residence rules or terms and conditions of the residence contract, Residence Life staff are asked to document the incident or interaction. This documentation is captured primarily to help Residence Life staff follow up with the residents involved to ensure they have the supports they need and to further investigate the incident if necessary. Our documentation also helps Campus Housing understand common challenges with current rules and identify trends of note across the residence communities to inform how we educate our residents every day.  

If a resident is documented, they may be invited to a meeting with a Residence Life Staff member to discuss the incident and share their perspective, and they may be issued an outcome. Outcomes may include a sanction or other follow up. It’s important to note that being documented in an incident does not mean you will be in trouble or issued an outcome; often we reach out to residents who are documented to ensure they have access to the resources they need to be successful and provide support if need be. 

Residence is a shared living environment, and it is the joint responsibility of all our community members to be informed of and adhere to the rules and expectations that support the ongoing safety, comfort, and reasonable enjoyment of our community.

Escalting procedures for residence life action.

Responding to COVID-19 for Spring 2021 

On April 17 the Province of Ontario extended all emergency orders under the Emergency Management and Civil Protections until May 20, including the Stay at Home Order. During this time, the following rules must be observed in residence: 

  • CMH dining space has been closed - The CMH Eatery is still available for take-away only
  • All common spaces (lounges, study rooms) in residence have been closed, and where possible furniture has been removed
  • CMH students are not permitted visitors in individual rooms (including visitors from the floor)
  • All other residents, must limit all social interactions to those within your current household (suite or townhouse)
  • Residence Life staff will not be completing any organized social gatherings in person (neither indoor nor outdoor)
  • There will be one central access point per building. Students are encouraged to always have their WatCard and keys on them at all times
    • It’s important to read emails and posts from residence staff carefully as this is how we will communicate changes to you

This information and response to COVID-19 was last updated on April 22, 2021.

What happens when someone gets sick in residence?

Frequently Asked Questions