The purpose of this procedure is to formally communicate Campus Housing’s expectations regarding rent payments, and to share the procedure Campus Housing is expected to follow when rent payments are in arrears (when rent is not paid on time and/or on a prescribed due date by tenants).
- Normally rent (rent payment) is due on the first day of the month between the hours of 8:30 am – 4:30 pm. If the rent payment date falls on a weekend or a statutory holiday, then payment is due the next business day.
- If rent payment is not received, Campus Housing issues a courtesy Rent reminder – first notice by e-mail communication. The tenant is notified of dollar amount of rent arrears and deadline to remit. Normally the tenant is required to remit arrears before 4:30pm on the following business day.
- If rent payment is still not received, a second Rent reminder (final notice) is e-mailed. The tenant is reminded of dollar amount of rent arrears and deadline to remit. The tenant is required to remit arrears before 4:30pm on the following business day. NOTE: failure to settle the rent arrears after a second reminder will result in Campus Housing initiating a Form N4 – Notice to End your Tenancy Early for Non-payment of Rent.
- If rent payment is still not received at the end of the business day following the second/final reminder, a “FormN4 – Notice to End Your Tenancy Early for Non-payment of Rent” is initiated and prepared. An e-mail communication to the tenant is prepared by the Manager, Graduate & Student Family Housing reminding the tenant of the amount of rent in arrears, that 2 previous reminders have been sent, and that a Form N4 has been prepared and mailed to the tenant. The Form N4 includes a termination of tenancy date. The tenant will be offered the opportunity to meet with Campus Housing staff before the termination date.
- If rent is still not received before the termination date, or if the tenant fails to contact or meet with Campus Housing staff before the termination date, an application to the Ontario Landlord & Tenant Board “Form L1 - Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes” is prepared. A copy is provided (either mailed through Canada Post or hand delivered) to the tenant.
Additionally, please note that additional actions (such as Quest hold on marks/transcripts) may be required in certain cases, such as when a unit is vacated with pending overdue rent payment charges still active.
Example: February 2021
Rent due
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Monday, February 1, 2021
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Rent overdue/1st notice
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Tuesday, February 2, 2021
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Rent overdue/final notice
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Thursday, February 4, 2021
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Issue N4 – “Notice to End your Tenancy Early for Non-payment of Rent”
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Tuesday, February 9, 2021
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Opportunity to meet with Residence Life Coordinator
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Wednesday February 9, 2021 - Wednesday February 23, 2021
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Termination date
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Wednesday, February 23, 2021
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Issue Form L1 “Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes”
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Thursday, February 24, 2021
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Visit the Landlord & Tenant Board website for more information – including details on the N4 and L1 processes, descriptions of landlord responsibilities, and description of tenant responsibilities.