The contract appeals process allows enrolled students seeking financial relief from their Campus Housing residence fees due to exceptional circumstances or medical grounds to submit an appeal to the Residence Fees & Contract Appeals Committee.
Who Does Not Need to Appeal
Academically Revoked, Withdrawn or Graduating Students
If a student has their academic offer revoked, withdraws from the University (including transferring to another University), or graduates, they do not need to go through the contract appeals process. We will submit the financial relief on their behalf minus a $500 administrative fee once we receive their Confirmed Contract Cancellation Form and confirm their status through Quest.
Family Housing
The appeal process also does not apply to student-family housing contracts. The Residential Tenancies Act governs these contracts. Please see the family housing terms and conditions for more information.
Appeal Reasons and Submission Process
A student can submit an appeal for one of two reasons:
All other non-academic reasons for a residence contract do not have reasons for an appeal, and students will be held financially responsible for their contract.
Appeal Submission Deadlines and Committee Meetings
Appeals must be submitted by 9 a.m. on the designated Mondays to be considered at the corresponding Committee meeting:
Spring 2024 & Fall 2024 | |
---|---|
Appeal Submission Deadline | Appeals Committee Meeting |
Monday, July 22, 2024 | Week of July 29, 2024 |
Fall 2024, Winter 2025 & Spring 2025 | |
Monday, November 18, 2024 | Week of November 25, 2024 |
Monday, February 10, 2025 | Week of February 17, 2025 |
Monday, March 31, 2025 | Week of April 7, 2025 |
Spring 2025 & Fall 2025 | |
Monday, July 21, 2025 | Week of July 28, 2025 |
The opportunity to submit an appeal expires at the end of every academic year (fall to spring), as listed in the Terms and Conditions. The deadline to submit appeals for the 2023/2024 academic year passes on July 22, 2024. The deadline to submit appeals for 2024/2025 contracts is July 21, 2025.
Additional Process Information
Appeal Decisions
All decisions are final, and students have one opportunity to submit an appeal per academic year.
Documentation Requirements
All documentation must be complete, correct, and in some cases translated if in a foreign language. Incomplete documentation may lead to the appeal not being considered.
Housing Deposits
All $500 housing deposits are non-refundable and are therefore not subject to an appeal.
Notifications
Students are notified of the appeal decision within one week after the Committee meets.