Room Changes

Room changes due to a medical need will require further documentation from a medical professional. Please contact your Residence Life Co-ordinator (RLC) by email. You can find out more about our accessible housing process here. 

A disability/medical condition is defined as a documented physical or mental impairment that substantially limits one or more major life activities of an individual, covers a broad range and degree of conditions, and can be visible or invisible. With the presence of functional limitations in activities of daily living, housing accommodations can be made for medical, sensory, physical, environmental, psychological, allergy/dietary restrictions, or mental health conditions. 

Academic stream changes impact your residence room booking, contract, and fees.  If you make a request to change stream, you may have to move to a different residence community for the second term of your contract. 

Please contact Campus Housing with your inquiry.

Living with other people can be difficult at times but it is essential that residents learn to live together through cooperation and respect. It is advised that all residents with roommates complete the Roommate Agreement Contract.   

Please be aware that room change requests are generally not accepted during the first month of a term. However, if there are exceptional circumstances at the start of the term, a Residence Life staff member may approve a room change. 

Steps to address roommate/suitemate concern: 

Step 1: If there is a roommate/suitemate conflict, residents must first attempt to resolve the matter between themselves. This includes talking about the issue or creating a roommate agreement contract. 

Step 2:  If residents are unable to resolve a conflict on their own, they must contact their Don who will then facilitate mediation with the parties involved.  

Step 3: If the conflict cannot be resolved, or should a resident have other questions regarding the room change process, their Don will schedule an appointment with both resident and Residence Life Coordinator (RLC) or in some cases a Case Support Coordinator (CSC) by email.  

Step 4: At your appointment, your RLC or CSC will assess the situation. If it is agreed that a room change is appropriate, the RLC or CSC will begin the administrative process. Please note that room availability may be limited. Room changes are conducted on a priority basis and may take up to 1-3 weeks. 

Step 5: Once the administrative process is complete, your RLC will send you an email confirming your room change submission and provide you with additional information regarding the room change process.  

Please note that a resident may be moved at their RLCs discretion.  

We understand that some concerns may be related to an unsuitable living environment (such as repairs needed in room or unit) or other community concerns. 

Students must contact their Residence Life Coordinator (RLC) to schedule an appointment by email. In some cases, a Case Support Coordinator (CSC) will reach out to you by email. 

At your appointment, your RLC or CSC will assess the situation. If it is agreed that a room change is appropriate, the RLC or CSC will begin the administrative process. Please note that room availability may be limited. Room changes are conducted on a priority basis and may take up to 1-3 weeks.