Residence Service IT Desk

Residence IT Service Desk

 

The Residence IT Service Desk is here to help – please feel free to drop by anytime, send us an email, or give us a call. Here are just some of the things we can help with:

  • Wireless problems
  • Wired internet problems
  • Virus’ on your computer
  • Slow computers
  • General computer troubleshooting
  • Watiam account support
  • Learn help
  • Data backups
  • Technology advice
 

We’ll try our best to help with any technical problem you may have, and will do whatever we can to find you a solution. Best of all, our service is completely free!

In addition to computer help, we also sign out, free of charge, the following:

  • Ethernet Cables
  • Printer Cables
  • Wired Routers
  • USB Wireless Adapters
  • USB Wired Adapters
  • Wireless Bridges
  • Chargers
  • Power Banks
 

Getting started

 
 

Contact us

 

Email & phone

Email: helpdesk@uwaterloo.ca

Phone:
519-888-4567, ext. 44357

In-person

All physical locations of the IST service desks will be closed until further notice. The desks will continue operating remotely and staff can be reached via phone, email or live chat during regular business hours (Monday - Friday 8:30 a.m. - 8:30 p.m., Saturday - Sunday 12:30 p.m. - 8:30 p.m.).

Live chat