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Internet & Technology

You're connected!

At Waterloo Residences, we understand that being connected is part of your success at UWaterloo. We deliver Internet services as part of your residence fees.

Welcome to ResNet

Enjoy fast, unlimited Internet provided through ResNet.

In addition to extremely fast speeds, ResNet uses a sophisticated prioritizing application that ensures you won't be slowed down by your neighbours on the network.

We take great pride in the technology we provide to our students in residence.

Issues & Outages

There are currently no outages or issues 

Eduroam wireless network

To connect to the eduroam wireless network, please remember to enter yourQuestID@uwaterloo.ca for user name and your WatIAM/Quest password for the password. If you have any problems connecting to the available networks, visit the connection guides for your device.

Need help?

IT Service Desk Logo

Monday - Friday, 
8:30 a.m. - 8:30 p.m.
Saturday/Sunday,
12:30 p.m. to 8:30 p.m.

Email: reshelp@uwaterloo.ca
Phone: 519-888-4567, ext. 33538