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Internet & technology

Residence Service IT Desk

Residence IT Service Desk

 

The Residence IT Service Desk is here to help – please feel free to drop by anytime, send us an email, or give us a call. Here are just some of the things we can help with:

  • Wireless problems
  • Wired internet problems
  • Virus’ on your computer
  • Slow computers
  • General computer troubleshooting
  • Watiam account support
  • Learn help
  • Data backups
  • Technology advice
 

We’ll try our best to help with any technical problem you may have, and will do whatever we can to find you a solution. Best of all, our service is completely free!

In addition to computer help, we also sign out, free of charge, the following:

  • Ethernet Cables
  • Printer Cables
  • Wired Routers
  • USB Wireless Adapters
  • USB Wired Adapters
  • Wireless Bridges
  • Chargers
  • Power Banks
 

Getting started

 
 

Contact us

 

Email & phone

Email:
reshelp@uwaterloo.ca

Phone:
519-888-4567, ext. 33538

In-person

We're located in the Village 1 (V1) Community Centre, right beside the Front Desk.

Monday-Friday
8:30 a.m. - 8:30 p.m.

Saturday & Sunday
12:30 p.m. - 8:30 p.m.

Live chat

 

Need help?

IT Service Desk Logo

Monday - Friday, 
8:30 a.m. - 8:30 p.m.
Saturday/Sunday,
12:30 p.m. to 8:30 p.m.

Email: reshelp@uwaterloo.ca
Phone: 519-888-4567, ext. 33538