Our team is a group of professionals with a diverse range of professional and lived-experiences. We work with you to enhance your wellness. We can't wait to meet you and assist in your path to optimal wellness.

Read Our Biographies

Learn more about our team and their areas of therapeutic interest and expertise. 


Amberlie Curtiss (she/her)

Amberlie Curtiss (she/her) is a Registered Social Worker. She is a Support Coordinator on the Counselling Services Team who also supports students in single sessions, intake, crisis appointments, and brief therapy.

Amberlie holds a BA in Social Work from Laurentian University and a Master of Social Work from Wilfrid Laurier University. 

Amberlie has an eclectic and down-to-earth approach to supporting people, taking the lead from the individual and meeting them where they are at.


Image of Apryl Fyfe

Apryl St. Cyr (she/her)

Apryl St. Cyr (she/her) is a Registered Social Worker. She holds a Master of Social Work from Wilfrid Laurier University and a BA Psychology, with a minor in Family and Child Studies from the University of Guelph.

Prior to being a counsellor, Apryl has worked in various environments supporting marginalized youth, university students, as well as the geriatric population in educational and mental health settings, which have provided a diverse depth of experience, insight, and life lessons.

Apryl is mindful and strives to take an intersectional lens with supporting clients, acknowledging the unique individual experiences that are brought into counselling sessions. Apryl brings experience with anxiety, depression, insomnia, neurodiversity, grief/loss, relationship and family concerns, trauma, self-esteem and more. Apryl values providing a safe, confidential, and supportive environment where students feel empowered and supported in the counselling experience. Her approach is transparent, non-judgmental, and compassionate while incorporating the use of helpful metaphors and humor. She is passionate about supporting and learning from students and is thankful for having the privilege of being a part of so many lives both past, present, and future.

Outside the counselling room, Apryl is eager in trying new activities and is currently working on her skills at mountain biking, testing her green thumb abilities, tangling knots in macrame projects, and spending time outdoors with her partner and pets.


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Brenda Julian (she/her)

Brenda Julian (she/her) is a Registered Social Worker and a member in good standing with the Ontario College of Social Worker and Social Service Workers. Brenda holds a Bachelor’s Degree in Sociology from York University and a Masters in Clinical Social Work from Wilfrid Laurier University.  Brenda’s has worked in the counselling field for more than 15 years and joined the counselling team at UW  full time in 2010.

Before her career in the counselling field, Brenda taught English as a Second Language  with the University of Waterloo International Student Office as well as in the wider KW Community.  Brenda has volunteered with newcomers to Canada in various capacities over the years, both while living in Peel Region and Kitchener Waterloo.  Brenda’s experience working with diverse, racialized people has helped her to understand the importance of doing the ongoing work of exploring her unconscious biases around privilege, what it means to be white in the world and the many ways this can show up in the counselling relationship.

Brenda has experience working with people facing a wide range of challenges and concerns- including anxiety, depression, relationships, grief and loss, unresolved trauma, substance use and addictions.  She is passionate about helping to reduce stigma and shame people often identify with as they walk the path of recovery.

Brenda incorporates a range of approaches into her work with clients and draws on her training in EMDR, Emotionally Focused Therapy, Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Mindfulness-Based Approaches.  Brenda’s counselling approach is trauma informed, grounded in a deep love and respect for all of humanity, and an understanding of the healing power of nurturing relationships where we feel fully seen and accepted for who we are.  Brenda believes that appropriate humour can be a very powerful healer and notices that it often seems to find a way into her counselling sessions with people.


Cheri Bilitz

Cheri Bilitz (she/her)

Cheri Bilitz (she/her) holds a Master of Social Work from Wilfrid Laurier University, a Bachelor of Social Work from the University of Waterloo as well a BA in Psychology from the University of Waterloo.

As the Director of Counselling Services, Cheri strives to create a department that is inclusive, welcoming and meets the diverse needs of University of Waterloo students. Cheri enjoys working with her Campus Wellness partners and collaborating with others on-campus and within the community to best serve students. Prior to coming to University of Waterloo, Cheri worked in the community in the addictions and mental health sector. She is passionate about restorative justice and holds a certificate in conflict management and mediation through Conrad Grebel University College.

Cheri has been in leadership roles for almost 15 years. Her curiosity and love for continuous learning has led her to pursue her PhD as a part-time student in social work with an emphasis on leadership. This same curiosity and love of learning leads Cheri to continually search for new music and books to enjoy, be active, get outside, and travel with family.


Dave Logan

Dave Logan (he/him)

Dave Logan (he/him) graduated from Mohawk College in Child & Youth Care, completed his undergraduate degree in Social Developmental Studies at the University of Waterloo and completed his Master’s Degree in Clinical Social work from Wilfrid Laurier University. He is from Waterloo Region and lives nearby with his family. 

Dave brings a wealth of experience working with students and faculty from various post-secondary institutions in the role of faculty instructor and counsellor. He also worked with a number of non-profit agencies. Dave works with students, staff and faculty on the Waterloo Campus in Counselling Services. He is excited about his role in Co-operative Education.

Having worked in Engineering, the School of Accounting and Finance, Stratford Campus and the Student Success Office, he has learned a lot about the student experience. Success strategies, personal relationships, mental health challenges, specific study skill techniques and international issues are just some examples of the issues that people work with Dave on. 

He likes to work from a “Success Coaching” model, towards building insight, goal identification and action plans towards academic & personal achievements. Dave’s greatest reward at work is your success!


Fiona Dhanapala (she/her)

Fiona Dhanapala is a Registered Social Worker. She holds a Hons. BA in Economics and a minor in Sociology from McMaster University (1993) and a Master of Social Work from Wilfrid Laurier University (2013) .

“Owning our story and loving ourselves through that process is the bravest thing that we will ever do” – Brene Brown.

Fiona is an avid believer in personal growth, and adopts a Mind, Body, Sprit approach to overall wellness. Having lived and traveled in different parts of the world she is keenly attuned to the issues of identity and culture and how it shapes our experiences. She is fluent in Singhalese.

She supports clients in finding more meaning and joy in their lives, and a deeper sense of who they are and what they need (both from themselves and others) . In counselling sessions, she strives to meet you where you are at and supports you in getting to where you want to be. She believes that you intuitively have the answers to your problems and gently guides you to connect with your inner wisdom.

She works with a range of presenting issues such as, and not limited to, stress, anxiety, depression, PTSD, grief, addictions, family and relationships, gender and sexual identity confusion, spirituality, and life transitions. In her role at UW counselling services, she provides individual counselling, group facilitation and supervision to Master of Social Work (MSW) students.

In her work she uses an eclectic mix of evidence-based approaches such as, Cognitive Behavioural Therapy (CBT), Solution Focused, Narrative, Emotion Focussed Therapy (EFT) and Relational Cultural. She has specialized training in Eye Movement Desensitization and Reprocessing (EMDR) , Mindfulness Based Cognitive Therapy (MBCT) , Mindfulness Based Stress Reduction (MBSR) and Acceptance and Commitment therapy ( ACT ) . While her counselling style is open and direct, in her experience, these various techniques when used in personalized combinations can lead to profound change in the mind, body and spirit of an individual.

In her spare time, she finds rejuvenation in a daily qi gong practice, playing board games with her husband and children, cooking to rhythmic music, reading and spending time in nature.



Gursharan Kahlon

Gursharan Kaur Kahlon (she/her)

Gursharan Kaur Kahlon (she/her) is a Registered Social Worker. She holds a Master of Social Work degree from York University and a Bachelor’s in Psychology from Wilfrid Laurier University.  She has been working at University of Waterloo - Counselling Services for over seven years and is a co-chair of the Health and Mental Health, Sub-group with the President’s Anti-racism Task Force (PART). 

Gursharan is from the South Asian cultural background and is fluent in Punjabi and Hindi. She is passionate about cultural diversity, racial and social justice issues, mental health, trauma, stress, family and healthy relationship issues, loss and grief, and building self-resiliency and confidence.  

Gursharan has over twenty-five years of clinical and community work, group counselling, teaching, and training. From a holistic and strengths-based framework, she grounds her work in empathy, compassion, and care, and utilizes several clinical approaches to understand clients’ perspectives and experiences. Her primary goals with clients are to develop greater awareness of their strengths, build capacity and resiliency, and cultivate self-compassion as they progress on the healing journey.

In her spare time, Gursharan engages in volunteer work, enjoys working out, walking/hiking, cooking, reading, and spending quality time with her family and friends.


Profile of Jenn Yuen

Jennifer Yuen (she/her)

Hi, my name’s Jennifer!

Since childhood, I have had a passion for the evolution of relationships. How they form, grow and sometimes rupture has always been an interest that I have carried through my personal life and professional career. For me, relationships are fundamental to our journey as human beings, whether that be relationships with our friendships, intimate partners, family members or work colleagues. This strong pull towards the understanding of relationships has helped me to guide my practice and help others learn to cherish the ups and downs of our ever-changing interpersonal connections. 

In my professional practice, I work with my clients to help them find the connection and belonging we often feel is missing in our day-to-day lives. I work with clients who may be searching to feel loved, valued and securely attached to the important relationships in their lives. As a licensed psychotherapist with over 15 years of clinical experience, I work hard to create a safer space for sharing, healing, learning and understanding. My core approach is rooted in mindfulness practice, which includes somatic work with the body to anchor the mind and the heart in the present moment with warmth and compassion.

I care deeply about my clients and their growth and personal development as individuals. I work collaboratively with my clients to address the root causes of their struggles and challenges and work to integrate strategies, tools and techniques so they can reach their full potential. 

My clinical areas of practice include a wide area of concerns, including anxiety, depression, trauma, grief/loss, relationships, LGBTQ+, life transitions and personal growth. Through my advanced professional learning, I am trained specifically to help support sexual violence trauma and job-related trauma for first responders. I work with individuals and couples to help open the doors of communications through intimacy and sex therapy. As a lifelong learner, I continue to advance my clinical practice in several specialized counselling fields, including suicide prevention and postvention, on-call crisis response consultant, online sexual harassment and bullying trauma and pandemic wellness.

As my client, I value you, your experiences and your story. You can trust that you will be treated with respect, dignity and compassion in all of our sessions, with the utmost emphasis on integrity and ethics. Let’s work together to move past what is holding you back and help build beautiful connections in your life


Image of Kristin ShantzKristin Shantz (She/her)

Hi, I’m Kristin Shantz (She/her) and I’m so glad that you’re checking counselling out! I try to approach counselling with folks as a place where I’m learning more about their story, the story that has been with them before meeting, and the story that will continue to be with people as they explore and journey on. I count it a privilege and honour to join in and learn more about this story as it unfolds.  

I hold a Social Services Worker Diploma from Conestoga College, an Arts Degree from Wilfrid Laurier University, a Bachelors Degree of Social Work (BSW) from the University of Waterloo, and a Master of Social Work Degree (MSW) from the University of Waterloo. I have been practicing social work for close to 20 years. Prior to coming to the University, I spent much of my career working in children and adolescent mental health, and family counselling. I have been engaging and supporting individuals with a wide range of concerns such as anxiety, depression, academic concerns, family of origin and family conflict, relationships, grief and loss, life transitions, parenting, and self-esteem.   

I work using a lens that says you are the expert in your life, your experiences are invaluable and want to join in and partner with you as you direct the counselling journey. I use several modalities such as Narrative, Mindfulness, Attachment, Family Systems Theory, Solution-focused, Motivational Interviewing and Cognitive Behavioural Therapy (CBT). 

Within Counselling Services, I supply brief therapy, single session counselling and support coordination.  

In my spare time I keep busy with my family, hiking, biking, crafting, travelling and swimming. I enjoy running, working out, listening to podcasts, and gardening.  


Lindsay Rafuse

Lindsay Rafuse (she/her)

Lindsay Rafuse (she/her) is a Registered Social Worker and member of the Ontario College of Social Workers and Social Services Workers. She holds a BA in Psychology (Honours) from St. Thomas University in Fredericton, New Brunswick and graduated in 2015 from Wilfrid Laurier University with her Master of Social Work.

Recognizing that every individual is unique, Lindsay offers a variety of approaches including Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Solution Focused Therapy and incorporates elements of Mindful Self-Compassion and Positive Psychology into her work with individuals.

Lindsay sees her role as your guide in navigating whatever circumstances you are facing. She sits alongside her clients through their journey. In her work, she helps you to identify your own strengths and resilience to overcome life’s challenges. She has worked with a broad range of concerns, including anxiety, depression, body image and disordered eating concerns, stress, self-esteem as well as emotion regulation and helping individuals navigate life transitions. Lindsay also has specialized training in working with the Perinatal population.

In her spare time, Lindsay enjoys spending time outside in nature (running, hiking, gardening), trying out new recipes and spending time with her family and friends. As a proud east coaster, born and raised in Nova Scotia, she is happiest near the water!


Melissa Z

Melissa Zettel (she/her)

Melissa Zettel (She/Her) is one of the Embedded Wellness Co-op Counsellors. Melissa is a Registered Social Worker with the Ontario College of Social Workers. Melissa holds a Bachelor of Arts from Wilfrid Laurier University, and a Bachelor of Social Work from Lakehead University. She completed her Master of Social Work at University of Waterloo.

Melissa places an importance on strengths, values, and diversity. She supports students to make sense of their lived experiences. She works from the framework that every person is an expert in their own experiences. She helps students to see themselves outside of their situations and learn skills for coping.

Melissa works from an eclectic framework including Acceptance and Commitment Therapy, Cognitive Behavioural Therapy, Narrative Therapy, Solution-Focused Therapy, Harm Reduction, Attachment, and Trauma Informed. Melissa has experience and interest working with Anxiety and Depression, Self-Esteem, Relationship and Family Issues, Grief and Loss, Substance Use and Addiction.

Melissa enjoys an active lifestyle, and you can often find her running and participating in HIIT workouts.


Melody Mann

Melody Mann (she/her)

Melody Mann (she/her) is a Registered Social Worker and member of the Ontario College of Social Workers and Social Services Workers. She holds a Bachelor of Social Work from McMaster University as well as a Master of (Clinical) Social Work from Wilfrid Laurier University. With over 15 years’ experience in the counselling field, Melody has worked with a wide range of concerns including addiction, anxiety, depression, trauma, grief/loss, chronic health, relationships, identity, life transitions and personal growth.

Melody uses a compassionate and integrated approach, incorporating elements of mindfulness, dialectical behavioural therapy (DBT), narrative, solution-focused, acceptance and commitment therapy (ACT) and cognitive behavioural therapy (CBT) into her practice.

Melody strongly believes in the human capacity for change, growth and healing and is energized by the connections she makes with people during counselling conversations. 

In her spare time, Melody enjoys spending time in nature, with family (including her dog) and in creative pursuits.


Patricia Cummings (she/her)

Patricia Cummings (she/her) is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario, and a member of the Canadian Counselling Association. She holds a Doctor of Ministry in Spiritual Care and Psychotherapy from Wilfrid Laurier University, an M.Div. from the Atlantic School of Theology, and a B.A. (Hons.) from the University of King’s College at Dalhousie University.

Before coming to Counselling Services, Patricia taught and practiced counselling at Wilfrid Laurier University.  She formerly provided spiritual care in a hospital setting, and as a University Chaplain at Dalhousie University and at the Atlantic School of Theology. She was also involved in teaching, training, and administration in a spiritual care program in a diocesan setting.

Patricia values the opportunity to work with clients who bring a diversity of background and ability. She has worked with a wide range of concerns, including anxiety, depression, relationships, family, grief, trauma, gender identity, self-esteem, substance use, and spiritual concerns.

In her role at Counselling Services, she mostly practices single session therapy, along with some brief therapy.  Working from a client-centred, compassionate, and strengths-based perspective, Patricia draws on several clinical approaches as she accompanies clients towards their goals for change and growth. 

In her spare time, Patricia enjoys staying active with running, walking/hiking, tennis, Nordic and Alpine skiing, weight training, and a little yard work. She also enjoys reading, cooking, travelling, and spending time with family and friends.


Profile photo of Saviour Mutakwa

Saviour Vimbai Mutakwa (she/her)

Saviour Vimbai Mutakwa (She/Her) holds a Social Service Worker Diploma from Centennial College, a Bachelor of Arts, Sociology (Gender and families) and Bachelor of Social Work (Hons) from York University. She is currently in her final year of Master of Social Work degree at the University of Waterloo. Saviour also has Trauma-Informed Care and Counselling Skills training from University of Buffalo, Cognitive Behaviour Therapy for Mental Health training (Level 1 & 2) from Wilfrid Laurier University & Qualia Counselling. Saviour is trained in Solution Focused Therapy and Narrative Therapy.

Saviour has 18 years experience working in the Social Work field. She was a librarian prior to her career in social work. As a social worker, Saviour has worked with diverse clientele in various capacities including settlement counselling to newcomers to Canada, case management in the child welfare system, provided crisis support to women and children dealing with impact of domestic violence. In addition, Saviour provides crisis support and service coordination to people dealing with Mental Health and Addiction within Waterloo Region and Wellington County through CMHA’s Here 24/7.

As an Intake Specialist at University of Waterloo, Saviour responds to all service inquiries, completes wellness checks, needs and risk assessments, triages students to appropriate level of care and connects them with campus and off campus resources based on their needs.

Saviour strives to create a warm, safe, non-judgemental and a welcoming environment where clients/students feel safe to share and process their feelings. She believes each client is unique and strives to meet each client’s unique needs. Issues of interest include relationship and family issues, adult conflict, parenting issues, parent child-conflict, life transitions, grief/loss, anxiety, and depression.


Shelley Huisken-Coniglio (she/her)

Shelley Huisken-Coniglio has been in the social work field for over 30 years. She graduated with a BA (Honours) in Psychology from Hope College in 1988 and received my Master’s in Social Work (Honours) in 1990 from the University of Michigan.

Shelley has experience in various areas of social work, including community mental health, Emergency Department social work and crisis mental health, addictions, and several aspects of youth justice.

My role at UW’s Counselling Services includes crisis and urgent appointments, support coordination, and working with students who have complex mental health needs. She is passionate about connecting students to the resources and supports they need to be academically successful and to flourish in all parts of their lives.

On a personal note, she recharges through early morning workouts and all outdoors activities and adventures with my family and her beautiful dog, Benelli.


Shelley-Ann Maxwell (she/her)

Shelley-Ann Maxwell (she/her) is a Master of Social Work, Registered Social Worker and member of the Ontario College of Social Workers and Social Service Workers. Shelley-Ann pursued critical studies in social work and sociology at York University and Laurentian University.  

Shelley-Ann practices from a position of authenticity, compassion and non-judgement. Using an eclectic combination of theories and skills (including Dialectical Behaviour Therapy, Cognitive Behaviour Therapy, Narrative Therapy, and Collaborate Problem Solving), her approach is rooted in mindfulness, activating strengths, and developing skills and strategies that facilitate acting in service of one’s goals.

Shelley-Ann strives to embody an anti-racist/ anti-oppressive perspective and welcomes work with students who have experienced oppression, exclusion and/ or trauma, as well as challenges related to regulating emotion, coping with distress, sense of self/ identity, and interpersonal effectiveness.  

This is Shelley-Ann’s second career after working for many years as a competitive gymnastics coach. She is the mother of a young adult and companion to a chihuahua. In addition to spending time with her family, Shelley-Ann also enjoys music, dancing, yoga, meditation, mindfulness practice, walking and watching shows/movies.


Spencer Small (he/him)

I hold a Master of Social Work Degree from Wilfrid Laurier University and a Bachelor’s Degree in Social Development Studies from the University of Waterloo.

I am a queer counsellor and social worker who has been working in this community for the past 8 years. Each time I meet with a student, I strive to create an environment in which they feel heard, understood, and cared for. I want students to enter our counselling sessions unapologetically, just as they are. You are more than a student, you are a complex, worthy human being. I aim to work collaboratively with you and use our time together how you would like to. I can process hard stuff with you, help you reach your goals, provide strategies (if you like) or just be a listening ear. I have training in Acceptance and Commitment Therapy (ACT), Cognitive Behaviour Therapy (CBT), Dialectical Behaviour Therapy (DBT) and Emotion Focused Individual Therapy (EFIT).

I have experience working with many common issues including anxiety, depression, relationship issues, gender and sexuality identities, family and relationship concerns, and more.

In addition, I am approved by the Ontario Ministry of Health and Long Term Care to provide secondary assessment letters for gender affirming surgery for Trans students.

I love spending time hiking, camping, swimming, reading and watching movies. The best times in my life are those spent with my husband, my black lab named Sammy, family and friends.

I’m here and happy to help!



Susan Corkill (she/her)

Susan Corkill (she/her) is a Registered Psychotherapist with the College of Psychotherapists of Ontario.  She completed a Master of Arts in Spiritual Care and Psychotherapy from Wilfrid Laurier University.

Susan has over 20 years of experience in the helping profession working and volunteering in clinical, educational, and community settings. Susan’s blend of clinical approaches seeks to honour the client as a complex and integrated person who brings their own strengths and insights to the collaborative process.

Susan has experience working with many common concerns and life experiences, including anxiety, depression, substance use and addiction, spirituality, family and relationship concerns, life transitions, and trauma.

In addition to her work, Susan loves making people laugh, singing to herself, organizing messes, and going on adventures with her family – and anyone else who’d like to join.


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Tyler Riepert (he/him)

Tyler (he/him) is a Registered Social Worker with the College of Social Workers and Social Service Workers (OCSWSSW). He holds an Honours Degree in Psychology as well as a Master of Social Work from Wilfrid Laurier University and has a passion for providing evidence-based care using empathy and compassion.

Tyler proudly identifies as a member of the LGBTQ2S+ community and has professional experience working with marginalized populations. He utilizes an anti-oppressive and client-centered approach using a depth of therapeutic modalities tailored to meet student specific needs. Sessions often incorporate aspects of Cognitive Behavioural Therapy, Emotion-Focused Therapy, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, Trauma Therapy, Mindfulness, and Solution-Focused Therapy. He also has experience working with concerns related to anxiety, depression, stress, grief and loss, self-esteem, gender identity, sexual orientation, family and relationship concerns and more. Tyler embraces a holistic health model, collaboratively working with other Campus Wellness staff in order to meet student goals and improve psychological, emotional, and physical well-being.


Wash Silk

Washington Silk (they/them)

Washington Silk (they/them) is a Registered Social Worker. They hold a BA in Anthropology from the University of Lethbridge (2010) and a Master of Social Work from Wilfrid Laurier University (2013).

Wash is a passionate transgender and queer social worker with over 10 years of clinical and community experience. Wash can help people better understand themselves and those around them, identify common patterns and work towards their goals. Wash’s practice is grounded in curiosity, compassion, and transparency. Wash has experience working with many common issues and life events, including anxiety, depression, relationship issues, gender and sexuality identities, family and relationship concerns, neurodiversity, executive functioning, trauma, substance use and addiction.


Staff List

  • Cheri Bilitz, MSW, RSW - Director, Counselling Services
  • Amberlie Curtiss, MSW, RSW - Counsellor
  • Apryl St. Cyr, MSW, RSW - Counsellor
  • Brenda Julian, MSW, RSW - Counsellor
  • Christine Tauer Martin, MSW, RSW - Manager, Counselling Services
  • Dave Logan, MSW, RSW, CYW - Counsellor and Success Coach
  • Emmanuel Ugwuegbula, MSW, RSW - Counsellor
  • Fiona Dhanapal, MSW, RSW - Counsellor
  • Gursharan Kahlon, MSW, RSW - Counsellor
  • Jennifer Yuen, MSW, RSW - Counsellor
  • Kexin You, MSW, RSW - Counsellor
  • Kristin Shantz, MSW, RSW - Counsellor
  • Kristine Meier, MEd, RP - Counsellor
  • Linda Heu, MSW, RSW - Counsellor
  • Lindsay Rafuse, MSW, RSW - Counsellor
  • Melissa Zettel, MSW, RSW - Counsellor
  • Melody Mann - MSW, RSW - Counsellor
  • Patricia Cummings, R.P., D.Min. - Counsellor
  • Sanam Rezaei Dashti, MSW, RSW - Counsellor
  • Saviour Mutakwa, BA, BSW, RSW - Intake Specialist
  • Shelley Huisken-Coniglio, MSW, RSW - Counsellor
  • Spencer Small, MSW, RSW - Counsellor
  • Susan Corkill, MA, RP - Counsellor
  • Tanya Andrews, RP - Manager, Counselling Services
  • Thara Thakidiyil, BSW, RSW - Intake Specialist
  • Washington Silk, MSW, RSW - Counsellor
  • Metti Tessema, MSW, RSW - Counsellor for Indigenous Student Support