Information for

Jobs & leadership

Get involved in your community!

Textbooks, supplies, another cup of coffee... There are various different paid and volunteer positions offered every term.

Waterloo Residences provides a variety of opportunities for you to get involved and build your skills as well a chance to collect a pay cheque and prepare for your future career.

Paid positions


Residence Life Don

Dons live in residence and help to develop a community that is supportive of the academic and personal goals of students.

Community Leader

Community Leaders are upper-year undergraduate or graduate students who live in residence and foster a positive, dynamic experience for Upper Year residents.

Peer Leader

Peer Leaders are upper-year students who are academic mentors for students in the Living-Learning Community.


Front Desk Assistant

FDAs are dynamic student leaders who are hired to provide outstanding customer service to students, parents, visitors, staff and faculty.

Desk Services Leadership Team

Desk Services Team Leaders and Desk Services Trainers are dynamic student leaders who are hired to provide support, mentorship and guidance for Front Desk Assistants (FDAs).

Entrepreneur in Residence

EIRs are experienced, knowledgeable, and driven entrepreneurs who live in residence in order to enhance the entrepreneurship ecosystem in all Waterloo Residences.


Residence Ambassador

Residence Ambassadors are students currently living in Residence who give insightful and engaging tours of our residence facilities to prospective students and their families.

Special Event Residence Ambassador

SERAs give tours of rooms or suites, and residence facilities, during special event dates (Fall Open House, March Break Open House, or You @ Waterloo Day).

Mystery Shopper

Mystery Shoppers are appointed to help in the evaluation of the Front Desk Assistants and evaluate the Drop-in Tutoring Program.


CLV-North Community Programmer

Community Programmers are involved in community building by implementing social and educational events for families and single graduate students living in Columbia Lake Village North.

CLV-North Community Assistant

Community Assistants work to provide a safe and comfortable environment for people of all ages living in Columbia Lake Village North.

Student Computing Consultant

Undergraduate students who work part-time to help other students with technology.


Promotional Team

The Promo team is responsible for residence promotions and to engage prospective residents at the promo booth.

WERC Communications and Marketing Lead

The Communications and Marketing Lead is responsible for shaping ongoing communications to WERC members; monitoring, maintaining and improving the WERC brand, and acting as a WERC ambassador to the residence community.


Student leadership opportunities


Marketing Advisory Board

A group of students who meet five times a term with the Waterloo Residences marketing team to share their insights, opinions and ideas on Housing strategies.

Residence Council

The Residence Council is a group of students who live in Waterloo Residences, working together to represent the interests and needs of all residents.


AMPED is a leadership conference geared to first-year students living in residence and enables them to recognize, enhance, and maximize their leadership ability.


Residence Life Student Leadership Awards

Awards presented in honour of past Residence Life Co-ordinators who have made significant impacts in residence through their leadership contributions.

Maximize Potential Certificate Program

Maximize Potential is a certificate program that offers sessions from six unique pillars:

  • Community Living
  • Health and Wellness
  • Professional Development 
  • Diversity and Inclusivity 
  • Academic Development
  • Personal Development

Residence Fees Contract Appeals Committee

A committee of students and staff who evaluate and make decisions on contract appeal submissions.


Student Housing Advisory Committee

A group of students who meet with members of the Waterloo Housing and Residences Admissions team to review and share their insights and advice on operating policies and processes to help to shape the living conditions for students living on and off campus in the Region of Waterloo.


Need extra cash?

Waterloo Residences hires throughout the year.

Keep your eyes open on the job postings for paid positions as they open up!