A message from Human Resources:
Homewood
Health,
the
Employee
and
Family
Assistance
Program
(EFAP)
provider
for
the
University
of
Waterloo,
has
launched
Pathfinder,
its
new
digital
platform.
Pathfinder
is
an
enhanced,
future
forward
online
experience
that
aligns
your
reason
for
accessing
the
program,
the
severity
of
your
concern,
level
of
risk
and
your
care
preferences
to
offer
you
the
right
service
or
resource
at
the
right
time
that
can
be
accessed
24/7/365.
Pathfinder
develops
a
curated
care
path
and
service
recommendations
based
on
your
individual
needs
and
preferences.
The
Pathfinder
Suite
features:
- My Dashboard – It is a place to start new Pathfinder journeys, access specific resources, check-in on counselling appointments, or simply browse Homeweb.ca.
-
Homewood
PulseCheck
–
tell
Homewood
Health
how
you
are
doing
using
a
simple
slider.
This
information
is
used
to
track
how
you
are
feeling
over
time.
You
also
receive
resource
recommendations
tailored
to
your
responses.
-
Homewood
Pathfinder
Journeys
–
You
are
led
through
triage,
assessment,
and
service
offerings
based
entirely
on
your
unique
needs
and
preferences.
Simply
put,
tell
Homewood
Health
what
is
going
on,
and
they
will
recommend
a
primary
service
or
resource
for
you,
alongside
a
number
of
secondary
resources.
-
Clinically
validated
screeners
and
online
booking
-
Validated
screeners
for
depression,
anxiety,
and
trauma,
as
well
as
for
other
presenting
issues
are
used
to
triage
so
booking
a
professional
is
smooth
and
fast.
You
always
have
access
to
professional
intake
consultants
24/7.
- MeetNow – When appropriate, qualified professional support may be available instantly through the online MeetNow capability where you have access to a Homewood professional for a single session if it works for you. There is no booking and no waiting. If you prefer, you can schedule a session for a later and more convenient time.
As of May 26, 2022, employees will access Homewood Pathfinder by either logging in with their existing Homeweb account or creating an account on Homeweb.ca using the invitation code for the University of Waterloo. The invitation code is: UAL823. When creating an account, Homewood will ask you to provide the following:
- First and last name
- Date of birth
- Email address
- Password
- Your Organization – University of Waterloo
- Your invitation code - UAL823
Homewood Pathfinder allows you to access optimal care based on your unique needs and preferences using new, intuitive functionality and design with proprietary algorithms to create Canada’s best in class experience supported by 40 years of EFAP experience and over 140 years of mental health leadership and expertise.
These services are offered at no cost to you and your eligible dependants and are completely confidential. Explore how to access Pathfinder and learn more about its features.