Counselling Services

counselling appoitment

Counselling Services is a team of professionals that provides programming and services to help you lead a healthy and balanced life. We strive to provide a secure, supportive environment for students of all orientations and backgrounds. Counselling services are provided, at no charge, in a private and confidential setting to University of Waterloo students who are currently registered or on a co-op term.

Counselling Services provides in-person services as well as through phone and video. To book an appointment, please call 519-888-4096.


  • Monday to Friday from 8:30 a.m. - 4:30 p.m.
  • Wednesday - 4:30 p.m. - 7:30 p.m. for pre-booked appointments

*If you are out of the province, please seek care where you are or contact Empower MeTo access Empower Me, create an account on the Dialogue mobile app or on the web. To be covered by Empower Me a student must be enrolled in the WUSA or GSA Health Plan, administered by Studentcare. If you've been receiving care from us and are having difficulty finding care in another province or country, please contact us to discuss your options and next steps.

Individual Appointments

Counselling Services and individual appointments are available at no charge to registered University of Waterloo students in classes or on co-op terms. During your appointment, you and your counsellor will work together to determine the best approach for you!

Learn more about individual appointments.

Wellness Programs and Student Groups

Attending a group therapy, seminar or wellness program can be one of the best ways to proactively enhance your personal success at University of Waterloo. Our programs provide you with the opportunity to learn skills to help you cope with life's challenges. Learn more about our Wellness Programs and Student Groups.


Mental Health Training Opportunities

Counselling Services offers a broad range of suicide intervention and mental health training programs. Our goals are to raise campus mental health awareness, reduce mental health stigma, and support early intervention for those in need within our Waterloo campus community. Learn more about our Mental Health Training Opportunities.

After Hours and Emergency Contacts

If you need help outside of our office hours, please view our list of resources to find mental health support when you need it.


How to Help a Friend

Everyone goes through different ups and downs in their life and different people handle their challenges in different ways. Sometimes you might notice a friend is struggling with their mental health and want to help, but it can be really hard to know how, or if you should approach them. Learn more about How to Help a Friend.