Contact us

The Arts Quad at the University of Waterloo with a big Waterloo sign and yellow umbrellas

General questions? Not sure who to contact?

Helpful links

Questions about your application?

Many common questions can be answered by checking our admissions requirements or FAQs about applying.

If contacting us by phone or email, please include your first and last name and Waterloo applicant number if you have one.

Applying to part-time studies or online learning? Contact applicant.help@uwaterloo.ca or 519-888-4567, ext. 43548.

Questions about programs?

Ask us about admissions, courses you'll take, co-op, careers, student experience, and more.  

If you're unsure which faculty offers your program(s) of interest, view a list of programs by faculty.

Faculty of Arts, includes financial management programs

Honours Arts, Honours Arts and Business, plus 28 Arts majors

Accounting and Financial Management, Science and Financial Management, Sustainability and Financial Management 

Global Business and Digital Arts (GBDA)

Faculty of Engineering, School of Architecture

Faculty of Environment

Faculty of Health

Faculty of Mathematics, including Computer Science

Faculty of Science

Computing and Financial Management (CFM)

Residence

Residence and off-campus housing

You have three main options for living.

Guaranteed on-campus residence for first-year students is available in Campus Housing residences and University Colleges (other than Conrad Grebel University College).

Campus Housing

Campus Housing's first-year residence communities include Claudette Millar Hall, Columbia Lake Village-South, Mackenzie King Village, Ron Eydt Village, UW Place, and Village 1

University College residences

Located on Waterloo's campus, each of the four University Colleges is a smaller community with its own character and distinctive programs where you can get involved and contribute. You can live at one of the University Colleges regardless of which program you're in.

Conrad Grebel University College

Renison University College

St. Jerome's University

United College

Off-Campus Housing Office

Additional contacts

International students

Black student resources

Indigenous students

Have some questions about applying to Waterloo as an Indigenous student? Would you like to schedule a visit to campus? Please email Kylee Smith, Waterloo's Indigenous Recruitment and Partnership Specialist, with any questions or to set up a phone call or a video chat. 

Scholarships, bursaries, OSAP, and other financial aid
  • 519-888-4567, ext. 33583 – or if you have applied for admission, you can use the contact Student Awards and Financial Aid web form.
  • Due to the complex nature of financial aid, please contact us by phone or visit us on campus in The Centre, located on the ground floor of Needles Hall, so that we can work with you to ensure that you receive an accurate and complete response.
  • Estimate your first-year costs and resources using our cost calculator.

Other helpful websites

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