Intended Audience
All UWaterloo Employees
Preparation/ Pre-requisites
Participants are encouraged to complete the Thomas-Kilmann Conflict Model Instrument prior to attending the workshop. This may be done by either a) attending the Understanding Conflict workshop, or b) completing the instrument separately on your own. Instructions will be provided in the confirmation email about how to complete the Instrument.
Workshop Overview
Do you ever feel like your understanding of conflict and your reaction to it don’t align? Our individual mindsets to conflict play a big role in how we respond in moments of tension and opposition. In this workshop, participants will lean in with curiosity about how they respond to conflict, how they approach conflict, and how our narratives play out. Through individual reflection, small and large group discussion, and workplace conflict case studies, participants will gain tools to approaching conflict productively and authentically.
Learning Outcomes
-
Explore and discuss individual conflict mindset.
-
Explore the impact of emotion (self and others) when in conflict.
-
Identifying how we individually respond in conflict – emotion, triggers, back-story, conflict handling style.
-
Introduce skills for tackling tough conversations.
-
Apply exploration of self and conflict to case studies.