The information on this page is intended for students studying at the undergraduate level. Graduate students should consult the Associate Dean - Graduate Studies.
For any complaint received against a course or an individual, the Faculty of Arts follows the procedures outlined in Policy 70 – Student Petitions, Grievances and Requests for Reassessment. Information is also available on the Undergraduate Calendar.
Petition: A request by a student seeking exception to or relief from normal faculty or University rules and regulations, for extenuating circumstances. See Petitions.
Grievance: An allegation by a student that the University or its representative(s) have acted unfairly or unreasonably towards them in a way that has impacted their academic record. See Student Grievances.
Reassessment: An allegation by a student that an element of their academic coursework has been unfairly or incorrectly assessed.
Talk to your academic advisor about whether a petition, grievance, or reassessment is the best way to address your concerns.
Grounds for Reassessment
- A student may submit a Request for Reassessment only when they can identify specific and articulable grounds that their academic work was incorrectly or unfairly assessed. A reassessment is not a mechanism to appeal academic judgment based on simple disagreement with the grade awarded.
- Examples include:
- Marks were not given for a correct answer;
- partial grades ought to have been awarded;
- assessment and grading expectations were misaligned; and/or
- a grading rubric was inconsistently applied.
Reassessment process in Arts
- Make an attempt to resolve the matter yourself. You must go directly to the individual whose action or decision is being questioned, either in person or in writing.
- If not satisfied with the outcome of the attempt, initiate a reassessment by submitting a Notice of Request for Reassessment and supporting materials to the Associate Dean, Undergraduate Programs of Arts.
- The Office of the Associate Dean will confirm receipt of the Notice of Grievance and provide a decision due date via email.
Contacts
- Associate Dean of Arts, Undergraduate Programs: Katherine Acheson, koa@uwaterloo.ca.
- Undergraduate Operations Manager: Stefania Stachura, sastachu@uwaterloo.ca