Student Support

Advisor meeting with student.

We're committed to partnering with you to successfully navigate your university career, from the time you accept your offer of admission to when you graduate and head out to make your mark on this world!

Faculty wellness and academic resources

Academic Advising 

We have a community of academic advisors in Arts who are here to help you by providing guidance on courses, planning your future terms, and providing you with resources throughout your undergraduate career. There are specific advisors for each program, and the location of your advising office will depend on your program or campus community.

Arts Undergraduate Office (AUO) 

The Arts Undergraduate Office (AUO) plays a vital role in supporting undergraduate students throughout their academic journey, from admission to graduation. In the AUO you will find academic advisors for all students in first-year Honours Arts, Honours Arts and Business, and Liberal Studies. The AUO is located in PAS 2439.  

Arts Connect 

If you are having difficulty with the transition to university studies, are concerned about your own or a peer's wellbeing, or need additional support for yourself or a peer, check out Arts Connect to receive help or a referral to support.  

Arts Program Requirements 

It is important to understand your program requirements, and your academic advisor can assist you with any questions you may have. The BA degree requirements overview page is a resource to help you navigate your degree requirements. 

Accommodations for illness or extenuating circumstances  

As a student, you may encounter situations that prevent you from meeting academic obligations. Please refer to the Arts accommodations for illness or extenuating circumstances information for guidance.  

Petitions  

When students experience extenuating circumstances in a term, such as illness or bereavement, they have the option to submit a Petition for Exception to Academic Regulations which is reviewed by the Arts Examinations and Standings Committee. Learn more about the petition process and how to get support.  

 

Campus-wide wellness and academic resources  

AccessAbility Services 

AccessAbility Services can help develop individualized academic accommodation for students with permanent, temporary and suspected disabilities. 

Health and well-being

If you are facing challenges, Waterloo offers primary medical care, mental health services, sexual violence prevention and response and equity and anti-racism support for students. Learn what resources and training are available or how to make an appointment through the Health and well-being website.

Co-operative and Experiential Education and the Centre for Career Development  

Co-operative Education is available to help you navigate through the co-op process. If you are looking for a job or on your work term, there is a team of co-op advisors available to support you. Looking for help with career planning or further education planning? Check out the Centre for Career Development’s one-on-one supports or workshops.

MATES 

MATES (Mentor Assistance through Education and Support) is a one-to-one peer support program offered by the Waterloo Undergraduate Student Association (WUSA). MATES provides services to students who are experiencing social difficulties, and transitional challenges adapting to university life or different cultures.

Student Success Office 

The Student Success Office (SSO) is available to all students to help you succeed academically. They offer learning resources on topics including study skills, writing skills and research skills. Or, you can schedule an appointment with a Peer Success Coach