Foundations of Giving and Receiving Feedback

Intended Audience: 

All UWaterloo Employees 

Preparation/Pre-requisites: 

A computer or mobile device with internet access is required to access the course on LEARN.  

Workshop Overview: 

Understanding the fundamentals of giving and receiving feedback is a crucial first step to being able to experience the process productively. Feedback does not need to be stressful, particularly when a culture of feedback is created within a team. Be part of fostering this culture within your department by gaining awareness of the feedback loop, recognizing when to offer feedback, and how to receive feedback with grace. Participants will also have the opportunity to navigate through practice scenarios, as well as create a document to articulate their own personal feedback preference, which they can share with colleagues, managers or others with whom they work closely.  

Foundations of Giving and Receiving Feedback is a two-week, self-paced asynchronous online learning experience on Learn. Participants will have two weeks from when the course opens to complete the material. It will take approximately 2 hours total to complete the course. At the end of the course, participants will complete a mini knowledge-check quiz and earn a Workday learning record.  

Registration information: As an asynchronous course, all materials will be on LEARN. Staff who sign up will be sent an email with instructions regarding how to access the Learn course. If you have any questions please email ohd@uwaterloo.ca. 

Learning Outcomes: 

  • Explore your individual feedback mindset 

  • Recognize the feedback loop 

  • Identify an approach to receiving feedback 

  • Recognizing when to give feedback 

  • How to cope with backlash from feedback 

  • Explore and reflect on feedback scenarios 

  • Articulate their personal feedback preferences to share with others