Replacement card

If you require a replacement Assure CardTM, for yourself or any eligible covered dependents, please contact Human Resources at hrhelp@uwaterloo.ca or extension 35935. Replacement cards take approximately four weeks to arrive and will be mailed directly to you through intercampus mail, or to your home address, if you are not an active employee. 

A temporary Assure CardTM (see below) can be printed directly by logging into your GroupNet account through Great-West Life. Log into to GroupNet, click on 'Forms and Claims', and select 'Your benefit card' under 'Printable Benefit Cards'. This card can be used for you and any eligible dependants.

example of a replacement drug card