Requesting a Record of Employment (ROE)

A Record of Employment provides information on employment history and is used by Service Canada to determine whether a person is eligible to receive employment insurance (EI) benefits, what the benefit amount will be, and for how long the benefit will be paid.

To request an ROE, please email The following information must be included in the request:

  • Your first and last name
  • Employee ID number
  • Your department
  • Your home phone number
  • Your last day of work

All ROEs are submitted to Service Canada electronically. You can access your ROE online through your My Service Canada Account generally on the same day it is issued.

Please note that you can begin your application for EI benefits through Service Canada prior to receiving your ROE.

Applying for Employment Insurance benefits