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Training and Development

Training, learning and development

Mandatory training 

Accessible Customer Service Training - All employees (whether full-time, part-time or contract) are required to take the mandatory accessibility training: 

  • AODA accessible customer service training

Mandatory safety training (Safety Office) - Everyone working in paid or unpaid positions is required to complete the following mandatory training courses:

  • SO1001 Employee safety orientation
  • SO1081 Workplace violence awareness
  • SO2017 WHMIS 2015

Organizational & Human Development

Organizational & Human Development (OHD) is an on-campus department committed to supporting the professional and personal growth of University of Waterloo employees in lifelong learning. We offer a wide range of courses for the campus community on a variety of topics, from our Principles of Inclusivity series and Business Communication Certificate program to our Exceptional Service and Time Management courses. Further, OHD presents events that foster knowledge growth and collaboration, such as the annual Waterloo Staff Conference, which takes place in early spring. To learn more, visit the OHD Website.

Information Systems & Technology 

Lynda.comUniversity of Waterloo faculty, staff and graduate students can now access web based training from using their Waterloo Identity and Access Management (WatIAM) credentials.  

Skills for the Electronic Workplace (SEW) courses teach recommended computing skills.

Career advising

The Centre for Career Action provides confidential career advising to all employees at the University of Waterloo including contract staff (with contracts exceeding 1 year), regular staff, faculty, and research associates.

Secondments and temporary reassignments

Secondments are fixed term opportunities for a regular staff member to gain valuable experience in another organizational unit with the knowledge that the staff member will return to her/his existing position when the term of the secondment has ended. An agreement is put into place between the University and the staff member in consultation with the two organizational unit heads and Human Resources. A secondment occurs between departments and advertising is campus-wide.

Temporary reassignments are similar to secondments in that they are temporary opportunities. The difference is that these roles are within the employee’s home department and as such, if the position is advertised, the advertising for the opportunity is internal to the department.