FRTF resource hub

Learn how to analyze interview questions that are asked during academic interviews and evaluate and develop effective responses to them. 

Wouldn't it be great to learn how to effectively use all of Excel’s advanced features? In this practical and information-packed course, you'll see how to maximize this program's functions and capabilities. 

This course will help you master many features in Microsoft Excel 2019/Office 365 that most users don't know exist. 

This course focuses on the execution, monitoring and control, and project completion aspects of project management. Participants will learn how to apply advanced project management techniques to actively navigate their project to a successful outcome. 

In these lessons, you'll learn to write HTML code for page content and CSS code for page styling. 

Throughout this seminar, we will introduce you to a number of strategies designed to alleviate anxiety in the moment, challenge your anxious thoughts, and change behaviours that maintain your anxiety. 

This lecture/discussion will provide an overview of O365, including saving files to OneDrive, file creating, and collaborating. To enrol, you must register through Workday. 

This course will teach you essential words and phrases so that you can begin to communicate comfortably with those who speak French.

In this course, Kelley School of Business professor Dr. Daisy Lovelace highlights the key characteristics of exemplary team members, and how you can adopt these traits to improve your professional performance. 

In this introductory-level course, learn what blockchain is and how it might be useful to you. 

In this course, you'll learn how to create, manage, and promote your own blog and audio and video podcast using tools that you already have on your computer—no paid software or equipment is needed.   

Learn the components of a successful team and the stages of its development. You'll also hone the skills you'll need to effectively manage projects, make decisions, and solve problems in a team setting. 

Whatever your background, this fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. 

Using practical explanations and real-life examples, this course will show you how money flows through a typical business. 

Learn facts about panic/anxiety attacks, common symptoms of panic attacks, and practical coping strategies for calming your mind and body in our three-part Calming the Panic series. 

CareerHub; Career Planning and Job Search; Career Action Library; Online Planning tools and more are available. 

The CUT program comprises three courses in Graduate Studies (GS): GS 901, GS 902, and GS 903 - which provide a comprehensive teacher-development experience. 

The Certificate in University Language Teaching is tailored to language instruction and is open to all currently enrolled Waterloo doctoral students in languages.  

Learn skills for writing in the sciences, including identifying and correcting common errors in order to write with precision and fluidity. 

Have a co-op question? Connect through our Live Chat or phone 519-888-4047 to book an appointment. 

Featuring a solid foundation of success for building techniques, Coaching for Success will show you how to get more from people than they ever thought they could give using a tried-and-true method of coaching. 

Jeff Ansell provides simple communication tools, strategies, and tips that are easy to use, and produce immediate results. 

By the end of this workshop, you will have the ability to identify and use five conflict management styles. You will also be able to practice the basic principle of conflict management by focusing on the situation or behaviour at the heart of a conflict, not on the person involved, and apply the Five Whys technique as an effective problem-solving method. 

Whether you want to learn conversational Japanese for travel or just for fun, you'll find this course makes it easy and enjoyable for beginners to master the essentials of the Japanese language. 

Learn how to develop healthier self-care habits; understand the connections between sleep, exercise, and nutrition; learn about the three pillars of resilience, learn how to re-frame failure and move forward, and relax using breathing techniques. 

Learn about the habit loop; the stages of the change cycle; how to re-shape or change habits; strategies to increase motivation, overcome obstacles, and increase chances for success; and how to relax using progressive muscle relaxation. 

In this seminar, you will learn how to manage your emotions through distress tolerance skills such as distraction, self-soothing, and improving the moment. 

Learn the five core emotions and their functions; the importance of cultivating happiness and how to increase it; how to identify emotional triggers; how to regulate emotions with distress tolerance, self-soothing, and improving the moment strategies; how to increase enjoyable activities; and how to relax using guided imagery visualization. 

This workshop focuses on the development of a project charter.  It is for graduate students, preferably those with experience in project management. It is highly recommended that participants take Introduction to Project Management prior to this workshop. 

With the support of your instructor and a network of like-minded students, you'll work through all of the major components of writing a business plan and emerge with your first draft in hand. 

This course will provide you with the knowledge and skills needed to create accessible documents. In order to enrol, you must register through Workday. 

This hands-on course will begin with a review of the HyperText Markup Language (HTML) markup used to create simple tables. In order to enrol in this course, you must register through Workday.  

Microsoft (MS) Word 2007 has a built-in equation editor which is now the default when you create equations. 

In this course, you'll learn how to imagine, design, build, and optimize a cross-platform mobile app using the very latest HTML5 standards.  

Learn to use LaTeX, a “document preparation system” to transform your thesis into a PDF file.

Create and post your very own Web site on the Internet using HTML in this extensive, hands-on, six-week workshop. 

In this course, business communication expert Laura Bergells walks you through the process of preparing your organization to communicate with employees, customers, suppliers, media, and the public at large in the event of a crisis. 

In this highly interactive workshop you will learn how to prevent disruptions by establishing your credibility, defining classroom expectations, and developing rapport with your students.

In this workshop you will learn the importance of using questions in your teaching and discover the skills involved in formulating questions that effectively tap into different levels of thinking.  

This interactive workshop will provide participants with a toolbox of activities suitable for any classroom.  

Many graduate students experience low confidence in their roles as teaching assistants and instructors. In this workshop, we will explore the common roots of this lack of confidence, as well as ways/how to overcome it. 

Are you worried that active learning is incompatible with lecture-style instruction? That you have to choose between one and the other? In this workshop, we address these concerns, and investigate a variety of "lecture breaks" that can be easily integrated between lecture segments without significant cost in instructional time. 

This interactive workshop will explore the theoretical and psychological relationship between games and learning, the elements of gameful design, and a variety of gamification methods that can be used in a university classroom. 

This advanced course will show you how to use SharePoint as a data-gathering tool by creating your own custom lists for purposes such as event sign-ups or tracking inventory. In order to enrol in this course, you must register through Workday. 

Join data visualization expert Bill Shander as he guides you through the process of turning "facts and figures" into "story" to engage and fulfill our human expectation for information. 

Intended for team leaders, first-line supervisors, and managers who have had experience delegating assignments or responsibilities, you will learn about the process of delegating and how to improve your delegation techniques.  

Regardless of your current skills or level of knowledge, in this course you'll master the basics of Web design and learn how to build sites that are better and more effective. 

Communications expert Tatiana Kolovou helps you develop the cross-cultural intelligence required to navigate cultural differences. 

In this course, learn how to become more self-aware in order to develop yourself personally and enhance career progression. 

Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence is and why it's important. 

Join leadership expert Dave Crenshaw on a journey of self-discovery, as he walks you through a simple framework to identify your strengths. 

This course will not only show you how to create and operate a logistics function, but it will also show you how to achieve success through a combination of strategies and tactics. 

Free drop-in tutoring is available each term on the main University of Waterloo campus for a variety of programs and courses.  

All students (regular and co-op students in undergraduate or graduate programs) can book a short, same-day, virtual drop-in.  

EDGE is an opt-in experiential education certificate program for undergraduate students in traditional (non-co-op) programs of study.  

The skills identification and articulation workshop helps students identify the essential employment-related skills that they are developing throughout their undergraduate career.

If you communicate with others in writing, you need this course to help you identify and eliminate problem areas. 

In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.

The goal of Effective Selling is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long-term asset. 

This course helps people make the transition from team member to team supervisor/manager and enhances their capability to be successful in that role. 

In this hands-on two half-day course you will learn the parts of the worksheet, using calculations and functions, creating charts, and more. In order to enrol in this course, you must register through Workday. 

Some of the features we will cover include sorting and filtering, counting cells, viewing spreadsheets, and an introduction to macros. In order to enrol, you must register through Workday. 

Content for this course includes an introduction to pivot tables; how to create and use a pivot table (managing, sorting, filtering, applying rules and more). In order to enrol in this course, you must register through Workday.

Within this session, leadership will be explored as a capacity that all members of a group possess. Ultimately you will be able to define what leadership means to you, and how you might fulfill your leadership-related vision or ideas.  

As part of the Fundamentals of University Teaching program, participants must complete three microteaching cycles. 

If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you. You will learn to master the basics of business by learning things such as the language of management, as well as communication and interpersonal skills.

In this six-week online course, you will learn how to be a more effective manager or supervisor.  

Learn the skills that you need to succeed as a technical writer. 

The Fundamentals of University Language Teaching is tailored to language instruction and is open to all currently enrolled Waterloo Masters students in languages and Pedagogische Austauschdienst (PADs).  

The Fundamentals Block session offers students  the Fundamentals of University Teaching program in two weeks.  

Accredited in 2016 by the Educational Developers Caucus (EDC), the Fundamentals program supports Waterloo graduate students in their development as university Teaching Assistants (TAs) and instructors. 

Learn specific techniques to become more assertive in all parts of your life. 

In this workshop, you’ll learn what writing experts have discovered about how to set up a writing schedule, avoid procrastination, and set goals in order to make consistent, sustainable progress.  

Watch this course to learn how to give and receive high-quality feedback. 

A certificate that recognizes your accomplishments in internationalization at home and abroad. 

This group offers a safe, confidential space in which to talk about the stressors in graduate school and life, emotions (including anxiety and depression), and relationships.  

This workshop explores using the Matrix Method to manage your literature review.  

This workshop will show you how to set up a methodical process for your literature review. Skills reviewed include how to develop a research question, establish a search strategy, and organize your research. 

In Part B, learn to situate your research within the body of existing related scholarship. 

This seminar will cover the definition of stress, its common issues, the obstacles to seeking help, coping methods, and provide you with available resources. 

Whether you are just now learning the basics of grammar or you need a refresher, this course will help you develop the foundational skills you need.  

In this course, you'll review the foundational elements of grammar, including parts of speech, and master the basics of punctuation and mechanics. 

This four-part summer series welcomes undergraduate and graduate students at all levels of experience to explore the mechanics of English, experiment with how its pieces fit together, and practice proofreading and editing. 

This is the University’s suicide ideation support group. It seeks to help members reduce the intensity, frequency and duration of suicide-related thinking. 

In GS 901, participants begin building reflection skills, theoretical knowledge, and applications to try out in their teaching. 

In GS 902, participants investigate higher education theory themselves, further develop applications to communicate to a general university audience, and articulate their self-awareness as a teacher. 

In GS 903, participants practice and receive feedback on their individual teaching skills and become more self-aware and critically reflective. 

This course offers a breakthrough model for managing projects at supersonic speeds. Learn to meet and overcome the challenges of truncated timelines, short-staffed project teams, skimpy budgets, and crippling risks. 

Upon completing this course, you will be better able to attract the best people, fully utilize a selection process, know what motivates an increasingly younger workforce, and provide amenities that will encourage your employees to stay and grow within your organization. 

This online module provides a basic overview of the types of behaviours that can be considered sexual violence and introduces the supports and resources that exist on campus for those affected by it. It can be found on Learn under the "Self-Registration" tab. 

In this course, productivity expert and best-selling author Dave Crenshaw helps you develop survival skills to both avoid daily distractions and stay focused on what's most valuable. 

Develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. 

This dynamic course will teach you some of the essentials related to how to express yourself comfortably in Italian. 

This course will show you how to write professional-looking applications with many common GUI controls, such as buttons, labels, text boxes, check boxes, and radio buttons. 

Deepen your understanding of the Java programming language and start writing programs that are more sophisticated and professional. 

In this course, you'll master more advanced techniques for using this powerful database program and build an entire database project from scratch. 

In this course, you will master advanced techniques for using this powerful database program and build an entire database project from scratch. 

In these hands-on lessons, you'll learn how to create informative, eye-catching charts and graphs, and harness the power of Excel's data analysis tools and AutoFilter commands. 

You will learn how to harness the power of Excel's data analysis tools and AutoFilter commands and how to create macros that eliminate repetitive tasks. 

In this course, you'll learn how to automate Word 2016 using shortcuts that can help you write more, while typing less. 

This online course will teach you how to use Microsoft Word 2019, the newest version of Microsoft Office/Office 365’s widely-used word processing software.  

You'll gain a full understanding of almost every aspect of networking technology, including hot topics such as virtual private networks, security, Internet connectivity, and cloud computing.

In this course, you'll learn techniques that will enable you to write powerful queries that perform complicated searches and sorts on your data. 

Discover how to get the most from websites and blogs built with WordPress, the world's most popular Web page publisher. 

Introduction to Mental Health for International Students.

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and how to respond with appropriate codes in turn. 

In this interactive workshop, you'll practice translating academic language to industry language, apply strategies for answering interview questions, and evaluate the effectiveness of responses to interview questions. 

This course will explore the user interface of OneNote, integrating it with SharePoint, and working through a few use cases together. To enrol in this course, you must register through Workday. 

The purpose of this course is to provide an introductory overview of what project management is and is not and encourage an appreciation of why project management is important. You will also discuss some of the tools used to support different phases of project management.  

This course provides an introductory look into APIs, what they are, why they are useful, and how they are being used at the University of Waterloo. In order to enrol in this course, you must register through Workday. 

This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. 

Learn the fundamentals of computer programming with C#, the in-demand and incredibly useful programming language that incorporates the best features of Visual Basic, C++, and Java. 

Learn how to program the easy way in C++. You'll get right to programming in this course--even if you have no prior programming experience! 

Learn how to create state-of-the-art Web sites using modern CSS3 and HTML5 techniques.  

In each lesson, we'll cover an important aspect of InDesign CC as you prepare a range of print and online products for a fictional company, Natalie's Nautical Emporium. 

Start with the basics of programming and go on to write your own programs and integrate input and output, calculations, decision making, and loops. 

You'll learn how to define what happens when a user clicks a button or presses a key on your pages, and see how JavaScript enables your pages to make "if . . . then . . . else" decisions about what to do based on circumstances. 

The hands-on, easy-to-follow exercises in this course will help you perfect your collections of digital photos! 

In this course, you'll learn how to harness the power of Microsoft Access 2016 to organize, store, edit, manage, and report on hundreds of thousands of records. 

If you know how to use Microsoft Excel, learning Access will inform and enhance your current skill set, allowing you to take a stronger role in database management. 

These lessons will teach you dozens of shortcuts and tricks for setting up fully formatted worksheets quickly and efficiently. 

If you want to learn the 2019 version of Microsoft Excel, this course will introduce you to the program’s basic functions and uses.  

In these lessons, you'll learn how to use Microsoft PowerPoint 2016 (now available through Office 365) to create professional-quality slide presentations that grab and hold your audience's attention from start to finish. 

This in-depth course introduces PowerPoint’s functions and teaches you how to plan and create professional-quality presentations. 

In this course, you will discover how to effectively plan, implement, and control projects using Microsoft Project 2019. 

This course will cover what Teams is, and what it’s capable of, how to use Teams effectively in your group, and includes  hands-on examples of how to use Teams. In order to enroll in this course, you must register through Workday. 

In this course, you'll gain the foundational skills you need to make the most of this powerful program. 

You will learn the basics of Word 2019 needed to write and edit text, and how to create, format, and organize documents. 

Introduction to Networking explains computer networking basics in terms that you can easily understand, using concepts common to everyday experiences. 

This course, taught by a security expert, will quickly bring you up to speed on the fundamentals of PC and network security. 

Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them. 

In this course, you'll learn to use Just BASIC, a free Windows programming language, to create stand-alone applications for professional or personal use. 

Whether you're interested in writing simple scripts, full programs, or graphical user interfaces, this course will give you the tools you need to use Python with skill and confidence. 

This course features information on MATLAB basics, its desktop environment, getting help within the program, the MATLAB editor, and more.

This course will focus on the basics of using SharePoint. In order to enrol, you must register through Workday. 

In this course, you'll learn about the basic structure of relational databases and how to read and write simple and complex SQL statements and advanced data manipulation techniques. 

In this course, you'll learn how to write Windows applications and programs using the Visual Basic programming language and the Visual Basic development environment.  

This presentation will help you understand why accessibility is important and what is needed to make your website accessible. In order to enrol, you must register on Workday. 

With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist.  

The LaTeX language is a tag-based markup language for typeset documents, just as HTML is a markup language for Web documents. Learn how to use it to generate an e-thesis and other large documents. 

In this course, we will discuss how Leaders use their entire range of skills to involve and engage people, reduce resistance to change, and motivate people to view change as beneficial in order to promote innovation and improved productivity. 

Using the Everything DiSC® Work of Leaders Profile* we will focus on how best to lead a group or organization toward desired outcomes. You will explore the most fundamental work of leaders: creating a vision, building alignment around that vision, and championing its execution. 

This popular training course—dramatically expanded and enhanced for 2018—teaches analysts and non-analysts alike the basics of data analytics and reporting. 

Join award-winning food and advertising photographer, Bill Robbins, as he shows how to enhance a food's color, shape, and texture and how to convey a sense of mood, environment, and story. 

In this course, project management trainer and Gantt chart aficionado Chris Croft explains how to create and use a Gantt chart for a variety of purposes, using different Gantt chart software.  

This course will provide a broad overview of the features and settings you can add to your SharePoint site, as well as some considerations for site flow and navigation. It also explores how to focus on managing SharePoint Groups and permission levels when you need to restrict access to content. In order to enrol in this course, you must register through Workday. 

In this six-week online course, you'll discover a number of dynamite methods to bring out the best in yourself, and do the same for the people you work with. 

In this course, you will learn to understand the importance of managing and identifying project stakeholders and more. 

Learn how to correctly respond to conflict and take advantage of the positive potential that exists when conflicts, differences, and disagreements occur at work. 

In this practical, hands-on course, you'll discover proven methods that will help you establish an Internet presence and build an online brand identity.  

This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. 

In this fun and hands-on course, you'll find out how to talk confidently and persuasively to both large audiences and small groups. 

In this course, you'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization.

This document provides a quick reference to MATLAB functions and syntax.

In this course, you will learn how to plan and conduct meetings that maximize participation and achieve desired outcomes. 

In this practical and information-packed course, you'll see how to maximize this program's functions and capabilities.  

This training consists of a facilitated discussion of the online More Feet on the Ground mental health education program. 

This is a free online mental health education program that teaches participants to Recognize, Respond, and Refer individuals experiencing mental health problems on campus to competent professionals. 

How does the power of diversity create better groups/teams? What are the necessary elements to create and sustain a motivating environment? How are diversity and motivation linked? The purpose of this workshop is to explore the factors that fuel motivation, and how to harness them within oneself and others.

Learn how to turn a demo recording into a fully mastered song with Grammy-winning writer/producer/mixer Scott Jacoby.  

In this workshop, you’ll explore several note-taking strategies, identify your own note-taking style, learn about the role of effective listening, and practice taking great notes with your own material. 

Would you like to speak privately with a professional about your career plans? You can book all appointments and same-day drop-in meetings through WaterlooWorks. 

Learn about the wellness services that are available to you on campus and discover tips for self-care while you are at university. 

In this seminar, you will learn some helpful tips and tricks to navigate through Outlook 2016. To enrol, register through Workday. 

PD10: Professional Responsibility in Computing focuses on the legal and ethical issues that surround the use and development of software. 

PD11: Processes for Technical Report Writing gives students the tools they need to write compelling, thorough technical reports. 

PD12: Reflection and Learning in the Workplace helps students develop critical workplace skills and qualities like self-awareness, initiative, and adaptability. 

PD13: Research in the Workplace introduces students to the importance of research across disciplines and workplaces. 

PD1: Career Fundamentals gives students the tools they need to find their first job, develop core career skills, and succeed in the workplace. 

PD22: Professionalism and Ethics in Engineering Practice helps students prepare for the Professional Practice Exam (PPE), a requirement for students who want to become professional engineers in the province of Ontario. 

PD3: Communication focuses on the nature and function of communication in the workplace. 

PD4: Teamwork introduces students to the theory and research underpinning effective teamwork and small-group communication.

PD5: Project Management introduces students to the basic tools and techniques used to manage projects in a wide range of industries and workplaces.  

PD6: Problem Solving gives students the knowledge and skills they need to approach and tackle complex problems in the workplace. 

PD7: Conflict Resolution helps students understand, avoid, and resolve conflict in the workplace.  

PD8: Intercultural Skills gives students the knowledge and skills they need to succeed in today’s diverse workplaces.  

PD9: Ethical Decision Making introduces students to the complex concepts underpinning ethical behaviour in the workplace.  

Do you need help transitioning into university life? Peer mentorship programs can connect you with upper-year mentors who act as a non-judgmental, approachable and knowledgeable first resource and support system. 

Sometimes you need practical advice on how to succeed in university. A Peer Success Coaching appointment is an interactive and collaborative learning process between you and a Peer Success Coach. Our coaches are available to help you with various aspects of student success, including study skills, time management, or test preparation and anxiety. 

This course focuses on understanding ourselves and learning specific techniques and strategies that enable us to relate to and engage with others successfully. 

This course empowers participants to successfully balance the triangle of effectively managing performance, while inspiring and motivating employees and meeting numeric targets. 

If you are a supervisor, this course will help you to improve your team’s results. Among other skills, you will learn to help people to align their tasks with their organizational and team goals. 

This course begins by introducing you to the basics many people overlook. It includes important resources, and a hands-on approach to assist you with learning how to create a professional slide show. In order to enrol, you must register through Workday. 

In this course, learn techniques for identifying the root cause of a problem, generate solutions, and selecting the best option(s). 

In this course, you will learn to lead people to solve problems. You will gain the knowledge and tools to help people creatively tackle everyday workplace problems and decisions. 

These technical and non-technical IT seminars are aimed at helping to keep the Waterloo IT community informed about what’s happening across campus. 

In this course, you'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more! 

Foundations is designed to offer master's and doctoral students broad exposure to and experience in four key areas: career preparation, communication, leadership and personal effectiveness.  

Established in May 2018, the Project & Portfolio Management (PPM) community of practice (CoP) is an environment open to University of Waterloo employees and students interested in sharing experiences, ideas, best practices and lessons for managing portfolios and projects. 

Designed for new project leaders and project team members, this course will teach you the secret of successful projects. 

In this six-week course, an experienced Project Management Professional will help you master the essentials of project management.  

This course explains what scope creep is and how to identify the causes, whether it's vague expectations, inadequate requirements, or a lack of change control. 

This session covers risk management from the project perspective and in the context of the University. Participants will learn how to better manage risks. This interactive session will answer your risk-related questions and may lead you to develop a new perspective on the subject. 

In this six-week online course, you will learn how to define internal customer needs, generate purchase requisitions and purchase orders, expedite, trace, and receive supplier deliveries, maintain effective purchasing records, and create and manage various purchasing budgets. 

This training teaches participants how to recognize and support someone who may be having thoughts of suicide. 

Relaxation exercises from Campus Wellness seminars, available as individual videos.

This course will give you the tools you'll need to successfully gather and incorporate all the information any polished and professional writing project requires. Learn how to efficiently and effectively conduct research for any writing project: fiction, nonfiction, business . . . even term papers and dissertations. 

Each term the Library offers workshops that are open to all University of Waterloo students, staff, and faculty, aimed at improving your study, research and publishing skills. 

Bring a paper copy of your résumé to this hands-on workshop targeting a few of the most challenging areas of résumé writing for junior students. 

In this course, author and consultant Deborah Perry Piscione reveals the differences between gambling and calculated risk-taking, and how to master the art of risk.  

This training teaches participants to identify people with thoughts of suicide and connect them to suicide first-aid resources. 

Through hands-on practice, you will learn these skills and how to integrate them into your research habits for improved credibility. 

This hands-on course will focus on integrating SharePoint with Windows 7 and Office 2016. It includes a number of tips and tricks to make accessing files stored on SharePoint easier. In order to enrol in this course, you must register through Workday. 

In this six-week online course, you will learn how to define, plan, implement, and close a Six Sigma project, while applying the DMAIC model each step of the way.  

In this six-week online course, you'll learn about some wonderful abilities we're born with that allow us to figure things out and make good decisions.  

Learn information about the correlation between sleep and academic success, as well as tips for how to sleep well at university. 

In this course, you'll learn how to use the same marketing tricks big companies employ—without making a big dent in your wallet.   

This course explains how members of diverse workforces can effectively communicate. Learn to avoid potential misunderstandings by discovering the nuances of intercultural communication. 

Learn how to be your own boss and face the challenges that come with being an entrepreneur.   

In this class, you'll learn everything you need to know about starting a business.  

In this course, as a supervisor or manager, you will learn how to establish and communicate your vision, determine your values, launch your mission, and more. 

This course teaches managers and leaders how to use strategic thinking to guide the direction of their teams and come up with solutions to key business problems.  

This seminar will cover the definition of stress, its sources, how to identify if you're stressed, and how to cope with it. It will also discuss physical and cognitive strategies associated with dealing with stress. 

The Student Leadership Program (SLP) is a broad-based, experiential series of workshops available to current University of Waterloo students (undergraduate and graduate). Students will explore and enhance their leadership skills and learn to use their abilities to benefit them in roles on campus and within the broader community. 

This course is designed to ensure students working with hazardous materials have the information and proper training required to protect their health and safety. 

In this workshop, we'll teach you how to approach reviewing course materials, and test-taking more effectively. We'll also discuss a variety of test formats, and how you can best approach them. 

Come to this interactive workshop to learn how to succeed in the workplace and be a stand-out employee! 

In this course we will explore the essentials of supervisory communication and share concepts and techniques that will help participants adopt a number of skills that are essential to those in positions of authority.  

This course will help you succeed in the supply chain management field. You'll understand all the necessary elements to fulfill the requirements of a formal supply chain cycle. You will also master supply chain management fundamentals, including customer demand forecasting, master production scheduling (MPS), and production activity control (PAC). 

This course delivers a practical overview of this technology, with an emphasis on high-level concepts that affect how our data is stored and transmitted. 

This course is designed for anyone who wants to take charge and plan their next move—whether it's choosing a new job, negotiating a promotion, or changing fields. 

With the Team Dimensions Profile®, produced by John Wiley & Sons, Inc., learn to identify the most natural team role for each individual on your team and give them an added appreciation for the contributions of others.

This course will demonstrate features in Word that will make formatting your thesis easier and less time consuming. 

Combining case studies, hands-on small group activities, and an opportunity to compare traditional negotiation with an interest-based approach, this course will prepare you for any real-life situation where your wants and needs conflict with others. 

In this six-week online course, you will learn how successful organizations apply quality to their everyday activities. 

Tutor Connect is a tool provided by the Student Success Office to connect current Waterloo students in need of academic support with Waterloo student tutors. 

Using the EverythingDiSC Workplace Profile® (produced by John Wiley & Sons, Inc.) and a few simple steps, this course will help you to improve your interpersonal effectiveness and emotional intelligence, communicate more effectively with others, build stronger working relationships, and increase your performance in both your professional and personal lives.

In this course, we'll explore how the cloud works, what drives its incredible growth, and how you can use cloud services. 

This course is designed to help people without human resources experience to understand this very vital link in the organizational chain. 

Whether you consider yourself a social media novice or a seasoned veteran, this course will give you a solid foundation and thorough understanding of what social media is and how you can use it to grow your business.  

This hands-on course for content maintainers will provide an overview of the main features of the Waterloo Content Management System (WCMS) including creating new content, editing content, uploading and adding images and documents, submitting drafts for review, reviewing drafts, and publishing and managing content. In order to enrol in this course, you must register through LEARN. 

This hands-on course for Site Managers will provide an overview of site manager-specific tasks and functionality in the Waterloo Content Management System (WCMS) including creating site-wide content (promotional items, footers, etc.), managing user access and site permissions, adding Google analytics tracking, managing redirects, and managing workflow. In order to enrol, you must register through LEARN. 

In this hands-on course we introduce the WCMS form features and guide you through creating a form, adding form components, configuring email options, and using conditionals and form validation. In order to enrol, you must register through LEARN. 

This course will introduce you to how Google Analytics is integrated with our WCMS website and the importance of measurement and our measurement framework. In order to enrol in this course, you must register through Workday. 

This course will give you a thorough understanding of this fascinating and lucrative technology. 

In this course, the following topics will be covered: using styles, numbering headings, including legal style numbering (2.1, 2.2), numbering other document components (tables, figures), adding captions to document components, footnotes and endnotes, bookmarking text, and more. In order to enrol in this course, you must register through Workday. 

This module explains your rights and responsibilities on the job and tells you what Ontario's Occupational Health and Safety Act (OHSA) expects from your employer, supervisor and you. 

In this course, you'll gain tips for crafting content to make your website or blog into an exciting multimedia destination. 

Learn how to write content that meets your audience's needs, clearly communicates your message, and achieves accessibility requirements.